The Digitising Social Care programme commissioned the Digital Care Hub to develop guidance for adult social care providers on Artificial Intelligence (AI).
Throughout 2024, the Digital Care Hub convened three virtual meetings with interested care providers to discuss AI. These sessions covered:
- The benefits of AI
- AI use cases
- What care providers wanted to know about AI
In these sessions, care providers differentiated between AI which is used as part of direct care and AI which is used to support with business administration.
This guidance has been developed following the collaborative sessions and reviewed by a wide range of social care staff and experts. We know that there is more work to be done, and this guidance will be kept under review.