Information about this solution
Our carer mobile app is a single paperless platform for all of your carers' needs. Replacing all manual daily logs and giving you the ability to monitor in real-time.
Our family and friends app keeps their loved ones up to date with their care and allows direct communication and interaction with care teams.
The digital document facility enables you to convert any paper-based document into an electronics format and complete in real time with a signature option.
Our real time care monitoring offers complete visibility of every care visit with all carer and client interactions.
This solution has been assured for use in:
- Domiciliary care such as home care and live in care
- Supported living services
This solution has the following features:
- add to assessment templates / pre built care plans
- use body maps to capture treatment information
- send real time notifications / messages to other care workers / office admin
- store photographic information about the care provided
- give access to authorised third parties (including family members) to view care plans and records
- automatically update changes to an individual's care record / plan
- record information about the skills, experience and training of staff.
All solutions on the Assured Solution List offer the core capabilities of a digital social care record (downloads in a spreadsheet).
This solution also offers the ability to:
- for a social care provider to add to assessment templates / pre built care plans
- to measure progress against a target outcome / goal for the individual receiving care
- to use body maps to capture treatment information
- to store video information about the care provided
- to store photographic information about the care provided
- to record information about the skills, experience and training of staff
- to send notifications / messages to other care workers
- for authorised third parties (including family members) to view care plans and records, including ones they did not create
- for social care providers to build, save and amend their own summary reports for individual recipients of care.
- To provide access to Electronic Medications Administration and Recording systems (either natively or through integration with a third party solution)
Standards describe the technical specification or operating conditions which represent best practice for digital social care record solutions. These standards must be fully met by all solutions on the Assured Solution List within an agreed timeframe.
|
Standard |
Description |
Status |
|---|---|---|
|
Business Continuity and Disaster Recovery |
Ensures that solutions are supported by robust business continuity plans and disaster recovery measures. |
Working toward complaince |
|
Clinical Safety |
Supports the management of clinical risk and patient/service user safety. |
Working toward compliance |
|
Commercial |
Underpins all commercial activity relating to the Buying Catalogue by defining rules governing commercial relationships and setting out standards of behaviour. |
Compliant |
|
Data Migration |
Supports the safe and effective migration of data if a buyer changes from one solution to another. |
Working toward compliance |
|
Data Standards |
Defines detailed technical standards for the storage, management and organisation of data and specifies standardised reference data, terminology and codes. |
Working toward compliance |
|
About Me Standard (PRSB) |
Supports sharing important details about a person and how they want to receive care. This standard is a requirement under Data Standards. |
Working toward compliance |
|
Personalised Care and Support Plan Standard (PRSB) |
Enables the right information for people to manage their own care. This standard is a requirement under Data Standards. |
Working toward compliance |
|
Hosting and Infrastructure |
Supports best practices for infrastructure and hosting of systems. For example, ensuring systems are cost effective, secure and energy efficient. |
Working toward complaince |
|
Information Governance |
Supports the controls needed to ensure that sensitive personal data is kept confidential, is accurate and is available to authorised users when required. |
Working toward compliance |
|
Non-Functional Questions |
Enables NHS Digital to assess the risk associated with the assessment of a solution against other overarching Standards. |
Working toward compliance |
|
Testing |
Ensures that a suppliers’ software delivery test processes are of sufficient quality and rigour. |
Working toward compliance |
|
Interoperability |
Defines a comprehensive set of standards, interfaces and protocols that solutions will use when working together. |
Working toward compliance |
|
GP Connect |
Supports sharing of data held within GP IT solutions across health and social care organisations. |
Working toward compliance |
|
Email Standard |
Supports the secure transmission of sensitive and confidential information by email. |
Working toward compliance
|
This information is currently being updated. Contact the supplier to discuss their pricing.
Additional services are add-ons that provide additional, unassured, functionality to a solution at an extra cost.
If you’re interested in additional services, we encourage you to undertake your own assessment to make sure the functionality meets your needs.
Additional services are available at a flat price. Contact the supplier for additional services and prices.
Associated services help you implement or optimise a solution. For example, staff training or data migration services.
Associated services are available at a flat price. Contact the supplier for associated services and prices.
Interoperability is the ability to connect and communicate with other systems.
NHS assured integrations
GP Connect is a system which makes patient information available to appropriate clinical and non-clinical staff. Find out more about using GP Connect.
| Type of integration | What this means | Stage |
|---|---|---|
| GP Connect HTML view | View a patient's GP record with read-only access | In development |
| GP Connect appointment booking | View, book, amend or cancel patient GP appointments | Not currently available |
| GP Connect structured records | Access a patient's GP record in a structured format, so the data can be imported and processed in whatever way is needed | Not currently available |
After successfully agreeing the right solution for the customer and scaling the licensing to their specific requirements, we will start the implementation process.
Kick-off meeting with the customer to discuss timescales as to when they should be live with key system functionality. Target dates will be set for each key milestone. Typical implementation programmes will take 8-12 weeks to complete.
This solution is supported by the following client application types:
| Application type | Supported |
|---|---|
|
Browser-based application |
No |
|
Desktop application |
Yes |
|
Mobile or tablet application |
No |
Browser-based application
| Browser application feature | Details |
|---|---|
|
Browsers supported |
Windows 10, Windows 11, Server 2016, Server 2019, Server 2022 |
|
Responsive design |
No |
|
Mobile first approach |
No |
|
Plug-ins or extensions required |
No |
|
Minimum connection speed required |
2 mbps |
|
Recommended desktop aspect ratio and screen resolution |
RDS Connection |
| Hardware requirements | No minimum hardware requirement |
Native desktop application
| Desktop application feature | Details |
|---|---|
|
Supported operating systems |
Generally, we recommend that the device operating system is no more than 2 versions old |
|
Minimum connection speed required |
2 mbps |
|
Minimum memory requirement |
N/A - stored in cloud |
|
Additional storage requirements |
None |
| Recommended desktop aspect ratio and screen resolution | |
|
Recommended desktop aspect ratio and screen resolution |
|
| Hardware requirements | No minimum hardware requirement, however we do not recommend Chromebooks as we find they are incredibly slow in general. |
Mobile or tablet application
| Mobile/tablet application feature | Details |
|---|---|
|
Supported operating systems |
N/A |
|
Mobile first approach |
No |
|
Minimum connection speed required |
N/A |
|
Connection types supported |
N/A |
|
Minimum memory requirement |
N/A |
|
Additional storage requirements |
N/A |
|
Hardware requirements |
N/A |
All solutions on the assured solutions list are cloud-based.
Remote Desktop based solution, the only minimum requirement is a computer capable of running Remote Desktop Connection, with an internet speed of at least 6 Mbps.
Redesign and refresh of all core functionality (details TBC)
Integrations with 3rd party products ie GP Connect and NDGAI
Continue to grow our library of Local Authority compliant reports, to ensure appropriate commissioning requirements are met for customers providing care to LA service contracts.
Continue to grow our suite of ready available care plans and risk assessment templates.
To develop additional management dashboards allowing insight to key deliverables and the quality of care.