Sumo Optimus Ltd


"Experience the transformative power of our SOS Care Management System. With a focus on compassion and excellence, our solution elevates care provision, fostering compliance and quality while minimizing paperwork. Empowering care providers with tools to deliver exceptional person-centred care."

Contact details:

Tel: Sales Team - 03300881077




Information about this solution

"The SOS Care Management System is a comprehensive solution designed to optimize resident care delivery, streamline tasks, and enhance overall efficiency in care facilities.

  • Users can efficiently manage residents' records, including medical history, care plans, risk assessments and medication schedules, through a centralized system.
  • Care coordination tools enable healthcare professionals to collaborate effectively, ensuring seamless communication and coordination of care across multidisciplinary teams, minimizing errors.
  • Decision support tools provide care providers with real-time data, empowering them to make informed decisions and improve resident outcomes.
  • Mobile accessibility enhancing flexibility and responsiveness in care delivery.
  • Compliance features ensure adherence to requirements and industry standards and safeguarding.
  •  The SOS Care Management System ultimately benefits users by optimizing operational efficiency, improving care quality, leading to better health outcomes."

About the Supplier

"Our company Sumo Optimus Ltd, is a leading provider of digital care management system tailored to meet the diverse needs of care settings. With a focus on cutting-edge technology and user-centric design, we strive to empower organizations to achieve their goals efficiently and effectively.

At Sumo, we prioritize excellence in development, ensuring robustness, reliability, and user-friendliness. Our solutions evolve to meet clients' evolving needs. Our team of experienced professionals brings a wealth of expertise in software engineering, user experience design, and industry best practices, allowing us to deliver tailor-made solutions. Streamlining business processes, optimizing operational efficiency.

At Sumo Optimus Ltd, we are committed to building long-term partnerships with our clients, providing ongoing support and guidance to help them maximize the value, dedicated to helping businesses thrive in the digital age and achieve their full potential."

This solution has been assured for use in the following care settings:

  • Care home services without nursing such as residential homes, rest homes, convalescent homes, respite care, mental health crisis houses, therapeutic communities
  • Care home services with nursing such as nursing homes, convalescent homes with nursing, respite care with nursing, mental health crisis house with nursing

This solution has the following features: 

  • Care plans and assessment with pre-built and custom templates adhering to framework or best practice
  • Monitor daily care, flagging tasks to enhance efficiency and prioritize resident centred care
  • Measure resident outcomes and offer a longitudinal view of care provided
  • Capture written and verbal notes, utilize speech-to-text features to ease the documentation process
  • Enables authorised family members to engage in resident care and access their care plans
  • Efficiently compose and store daily notes and handovers to ensure continuity of care
  • Utilize body maps for treatment information and export data in standard formats
  • Upload photos, videos and documents for future reference, including third-party documents
  • Generate standardized key information for emergency hospital admissions
  • Access to the care record and plan on mobile devices for convenient viewing on the go

All solutions on the Assured Solution List offer the core capabilities of a digital social care record.

This solution also offers the capability to:

  • For a social care provider to add to assessment templates / pre built care plans
  • To use body maps to capture treatment information
  • To store video information about the care provided
  • To store photographic information about the care provided
  • To record information about the skills, experience and training of staff
  • To enable a social care provider to define a template list of the skills, experience and training of their staff
  • To send notifications / messages to other care workers
  • For authorised third parties (including family members) to view care plans and records, including ones they did not create
  • To provide access to Electronic Medications Administration and Recording systems (either natively or through integration with a third party solution)

Standards describe the technical specification or operating conditions which represent best practice for digital social care record solutions. These standards must be fully met by all solutions on the Assured Solution List within an agreed timeframe.




Business Continuity and Disaster Recovery

Ensures that solutions are supported by robust business continuity plans and disaster recovery measures.

More information about the Standard

Working toward compliance

Clinical Safety

Supports the management of clinical risk and patient/service user safety.

More information about the Standard

Working toward compliance


Underpins all commercial activity relating to the Buying Catalogue by defining rules governing commercial relationships and setting out standards of behaviour.

More information about the Standard


Data Migration

Supports the safe and effective migration of data if a buyer changes from one solution to another.

More information about the Standard

Working toward compliance

Data Standards

Defines detailed technical standards for the storage, management and organisation of data and specifies standardised reference data, terminology and codes.

More information about the Standard

Working toward compliance

About Me Standard (PRSB)

Supports sharing important details about a person and how they want to receive care. This standard is a requirement under Data Standards.

More information about the Standard

Working toward compliance

Personalised Care and Support Plan Standard (PRSB)

Enables the right information for people to manage their own care. This standard is a requirement under Data Standards.

More information about the Standard

Working toward compliance

Hosting and Infrastructure

Supports best practices for infrastructure and hosting of systems. For example, ensuring systems are cost effective, secure and energy efficient.

More information about the Standard

Working toward compliance

Information Governance

Supports the controls needed to ensure that sensitive personal data is kept confidential, is accurate and is available to authorised users when required.

More information about the Standard

Working toward compliance

Non-Functional Questions

Enables NHS Digital to assess the risk associated with the assessment of a solution against other overarching Standards.

More information about the Standard

Working toward compliance


Ensures that a suppliers’ software delivery test processes are of sufficient quality and rigour.

More information about the Standard

Working toward compliance


Defines a comprehensive set of standards, interfaces and protocols that solutions will use when working together.

More information about the Standard

Working toward compliance

GP Connect

Supports sharing of data held within GP IT solutions across health and social care organisations.

More information about the Standard

Working toward compliance


Supports the secure transmission of sensitive and confidential information by email.

More information about the Standard

Working toward compliance

This information is currently being updated. Contact the supplier to discuss their pricing. 

Additional services are add-ons that provide additional, unassured, functionality to a solution at an extra cost. 

If you’re interested in additional services, we encourage you to undertake your own assessment to make sure the functionality meets your needs. 

Additional services are available at a flat price. Contact the supplier for additional services and prices.

Associated services help you implement or optimise a solution. For example, staff training or data migration services. 

Associated services are available at a flat price. Contact the supplier for associated services and prices. 

Interoperability is the ability to connect and communicate with other systems.

NHS assured integrations

GP Connect is a system which makes patient information available to appropriate clinical and non-clinical staff. Find out more about using GP Connect.

Type of integration What this means Stage
GP Connect HTML view View a patient's GP record with read-only access Working toward compliance
GP Connect appointment booking View, book, amend or cancel patient GP appointments  Not in development
GP Connect structured records Access a patient's GP record in a structured format, so the data can be imported and processed in whatever way is needed  Not in development

Our implementation process typically spans 4-6 weeks and includes:

  • Initial two weeks: Introductory call with the scheduling team and provision of a welcome pack containing physical and electronic resources.
  • One week: Importation of staff and service user information, along with the setup check to ensure readiness for going live.
  • One week post-implementation: Progress review conducted by a member of our training team.
  • Two weeks post-implementation: Training sessions (offering tailored training packages, both onsite and virtual, to meet your requirements)
  • Ongoing support provided by a designated Client Support Manager.

This solution is supported by the following client application types:

Application type Supported
Browser-based application Yes
Desktop application No
Mobile or tablet application Yes

Browser-based application details

Feature Details
Browsers supported Google Chrome (recommended)
Microsoft Edge, Firefox
Responsive design Yes
Mobile first approach No
Plug-ins or extensions required No
Minimum connection speed required We recommend a minimum speed of 10 mbp/s or faster. However, basic data transfer utilizes minimal bandwidth
Recommended desktop aspect ratio and screen resolution

Aspect ratio: 16:9.

Recommended screen resolution: 1920x1080. Minimum: 1600x900. 

Hardware requirements No minimum hardware requirement; any basic machine capable of running a web browser meeting OS minimum requirements.
Additional information SOS Web software is primarily utilized by deskbound managers, administrators, and senior staff

Native mobile or tablet application

Feature Details
Supported operating systems

Android and iOS

Recommended: Latest versions of Android and iOS for compatibility and security (minimum: Android version 8, iOS version 11)

Mobile first approach No
Minimum connection speed required No minimum requirements
Connection types supported WiFi, 3G, 4G, and 5G connectivity supported.
Minimum memory requirement Recommended: 2GB or higher RAM
Device capabilities required Device with a camera and microphone required for photo upload or speech-to-text functionality
Hardware requirements Smartphone screen: 480 x 800 pixels or higher.
Tablet screen: 1280 x 800 pixels or higher
Additional information The mobile app is designed for accessing the care delivery functions of the SOS Software. It's developed natively for iOS and Android platforms to ensure better security and user experience

All solutions on the assured solutions list are cloud-based. 

All solutions hosted in Amazon Web Services (AWS) Region: EU-west-2c (London) 

You do not need a Health and Social Care Network connection to use this service. 

Information about upcoming developments, modules, and new features designed to enhance system usability, efficiency, and benefits for you. Updates will be posted on the website if any, and for further information, Please contact us.

The Digital Social Care Record roadmap outlines the capabilities and standards that all solutions will need to meet in future.

Last updated: 15 March 2024