Contact details
Website: www.roundsys.com
Email: sales@roundsys.com
Phone: 0116 208 1239
Information about this solution
"RoundSys is a comprehensive digital platform built for care agencies to manage their operations efficiently and compliantly. The system enables care providers to streamline daily tasks such as staff rostering, care planning, medication records, and service user monitoring — all from a centralised, secure interface.
By digitising manual processes, RoundSys reduces paperwork, saves time, and improves accuracy. Staff can access real-time data, log updates on the go, and ensure consistent, person-centred care. Managers benefit from intelligent reporting, compliance tracking, and better oversight of care delivery standards.
With a user-friendly design, mobile accessibility, and robust support, RoundSys helps care providers maintain high-quality care, meet CQC requirements, and focus more time on service users. It’s an all-in-one solution designed to evolve with your organisation’s needs."
About the Supplier
"RoundSys Ltd is a UK-based technology company specialising in innovative care management software for the social care sector. With a deep understanding of the challenges faced by care providers, we have developed RoundSys — a robust, easy-to-use platform that streamlines care delivery, ensures regulatory compliance, and enhances service quality.
Our mission is to empower care organisations with tools that improve operational efficiency, reduce admin burden, and support better outcomes for service users. From residential care homes to domiciliary agencies, we provide free unlimited training to ensure all RoundSys users know how to get the most out of the system.
RoundSys Ltd is committed to continuous innovation, outstanding customer support, and helping providers deliver high standards of care through smart technology."
This solution has been assured for use in:
- Domiciliary care such as home care and live in care
- Supported living services
- Care home services without nursing such as residential homes, rest homes, convalescent homes, respite care, mental health crisis houses, therapeutic communities
- Care home services with nursing such as nursing homes, convalescent homes with nursing, respite care with nursing, mental health crisis house with nursing.
This solution has the following features:
- Digital care planning and personal support plans
- Secure service user record keeping and audit trails
- Mobile access for care staff on the move
- Alerts and notifications for incidents or missed tasks
- Outcome tracking and regulatory compliance reporting
- Role-based access control and data security
- Customisable assessments and care templates
- Offline mode
All assured solutions offer the core capabilities that social care providers need from a digital social care record (downloads in a spreadsheet).
This solution meets all required capabilities only.
Standards describe the technical specification or operating conditions which represent best practice for digital social care record solutions. These standards must be fully met by all solutions on the Assured Solution List within an agreed timeframe.
|
Standard |
Description |
Status |
|---|---|---|
|
Business continuity and disaster recovery |
Ensures that solutions are supported by robust business continuity plans and disaster recovery measures. |
Compliant |
|
Clinical safety |
Supports the management of clinical risk and patient/service user safety. |
Compliant |
|
Commercial |
Underpins all commercial activity relating to the Buying Catalogue by defining rules governing commercial relationships and setting out standards of behaviour. |
Compliant |
|
Data Migration |
Supports the safe and effective migration of data if a buyer changes from one solution to another. |
Compliant |
|
Data Standards |
Defines detailed technical standards for the storage, management and organisation of data and specifies standardised reference data, terminology and codes. |
Compliant |
|
About Me standard (PRSB) |
Supports sharing important details about a person and how they want to receive care. This standard is a requirement under Data Standards. |
Compliant |
|
Personalised care and support plan standard (PRSB) |
Enables the right information for people to manage their own care. This standard is a requirement under Data Standards. |
Compliant |
|
Hosting and infrastructure |
Supports best practices for infrastructure and hosting of systems. For example, ensuring systems are cost effective, secure and energy efficient. |
Compliant |
|
Information governance |
Supports the controls needed to ensure that sensitive personal data is kept confidential, is accurate and is available to authorised users when required. |
Compliant |
|
Non-Functional questions |
Enables NHS Digital to assess the risk associated with the assessment of a solution against other overarching Standards. |
Compliant |
|
Testing |
Ensures that a suppliers’ software delivery test processes are of sufficient quality and rigour. |
Compliant |
|
Interoperability |
Defines a comprehensive set of standards, interfaces and protocols that solutions will use when working together. |
Compliant |
|
GP Connect |
Supports sharing of data held within GP IT solutions across health and social care organisations. |
Compliant |
|
|
Supports the secure transmission of sensitive and confidential information by email. |
Solution does not currently offer email so cannot be assured against the standard |
Contact the supplier to discuss their pricing.
Additional services are add-ons that provide additional, unassured, functionality to a solution at an extra cost.
If you’re interested in additional services, we encourage you to undertake your own assessment to make sure the functionality meets your needs.
Additional services are available at a flat price. Contact the supplier for additional services and prices.
Associated services help you implement or optimise a solution. For example, staff training or data migration services.
Associated services are available at a flat price. Contact the supplier for associated services and prices.
Interoperability is the ability to connect and communicate with other systems.
NHS assured integrations
GP Connect is a system which makes patient information available to appropriate clinical and non-clinical staff. Find out more about using GP Connect.
| Type of integration | What this means | Stage |
|---|---|---|
| GP Connect HTML view | View a patient's GP record with read-only access | In development |
| GP Connect appointment booking | View, book, amend or cancel patient GP appointments | Not in development |
| GP Connect structured records | Access a patient's GP record in a structured format, so the data can be imported and processed in whatever way is needed | Not in development |
"Implementation is fast and seamless. Once payment is received, the customer's account is created immediately, and they can begin using the system the same day — no lengthy setup required.
Essential training is delivered in the first session to ensure the agency is up and running straight away. Ongoing training is free, unlimited, and delivered live by an expert trainer, with additional sessions over the first month (and beyond) to suit the organisation’s needs.
Buyers are expected to provide a main point of contact, attend the free training sessions, and share any specific operational requirements. RoundSys offers full support throughout implementation and beyond."
This solution is supported by the following client application types:
| Application type | Supported |
|---|---|
|
Browser-based application |
Yes |
|
Desktop application |
No |
|
Mobile or tablet application |
Yes |
Browser-based application details
| Browser application feature | Details |
|---|---|
|
Browsers supported |
Chrome, Edge, Safari, Firefox |
|
Responsive design |
Yes |
|
Mobile first approach |
Yes |
|
Plug-ins or extensions required |
No |
|
Minimum connection speed required |
3 Mbps |
| Hardware requirements | Any modern device with access to a supported browser. |
|
Additional information |
The browser version is fully featured and accessible on desktops, laptops, and tablets. It requires no installation and is always up to date via the cloud. |
Native mobile or tablet application
| Mobile/tablet application feature | Details |
|---|---|
|
Supported operating systems |
Android, iOS RoundSys is supported on Android (version 8 and above) and iOS (version 13 and above). The app is designed to work across a wide range of devices and is regularly updated for compatibility and performance improvements. |
|
Mobile first approach |
Yes |
|
Minimum connection speed required |
3G or better |
|
Connectivity requirements |
Stable 3G, 4G, 5G or Wi-Fi is suitable. Offline features are available. |
|
Minimum memory requirement |
2GB RAM |
|
Additional storage requirements |
App requires ~100MB of storage; more may be used for cached content during use. |
|
Hardware requirements |
Modern smartphones or tablets with updated OS versions. |
|
Device capabilities required |
GPS (if enabled for staff movement tracking) |
| Additional information | Free, unlimited training is available with a live trainer. The mobile app supports care delivery on-the-go and mirrors the key functions of the browser platform. |
All solutions on the assured solutions list are cloud-based.
RoundSys is hosted in a secure public cloud environment using Digital Ocean data centres, ensuring scalability, reliability, and compliance with UK data protection standards (including GDPR).
You do not need a Health and Social Care Network connection to use this service.
RoundSys is continually evolving based on customer feedback and sector needs. Planned upcoming features include enhanced analytics and reporting tools, and more customisation of care plans and assessments. We're also expanding language support and accessibility features to better serve diverse teams. Regular system updates ensure compliance with emerging regulations and standards in the care sector. All future enhancements will continue to focus on improving usability, efficiency, and the quality of care delivery.