QCS Care Management Software (formerly Carebeans)

"How can QCS help you? 

Make compliance usable, not just documented 
QCS turns expert, regulator‑aligned policies into practical guidance teams can access and apply in real time. Closing the gap between policy and practice. 

Support confident, consistent decisions at the point of care 
With Lyra, staff get instant, trusted answers when it matters most, helping them act safely, document correctly and escalate appropriately. 

Improve quality, readiness and efficiency every day 
From care planning, rostering, audits and training to feedback and insights, QCS helps embed quality into daily care. Not just when your inspection is due."

This solution has been assured for use in:

• domiciliary care such as home care and live in care
• extra care services
• supported living services
• shared lives
• care home services without nursing such as residential homes, rest homes, convalescent homes, respite care, mental health crisis houses, therapeutic communities
• care home services with nursing such as nursing homes, convalescent homes with nursing, respite care with nursing, mental health crisis house with nursing.

QCS Compliance Expert, regulator‑aligned policies, procedures and compliance toolkits that keep your service up to date with legislation, regulation and best practice. 

Lyra QCS’s AI assistant, powered by trusted QCS guidance. Instant, step‑by‑step answers. No searching, no guessing. 

QCS Care Planning Digital care planning software that supports person‑centred assessments, reviews and outcomes, with powerful reporting to evidence care quality to regulators. 

QCS Rostering A simple, cost‑effective staff rostering system designed to avoid common scheduling pitfalls and support safe, efficient workforce management. 

QCS Audits An all‑in‑one audit and inspection‑readiness solution with regulator‑aligned templates, progress tracking and built‑in action planning. 

QCS Mock Inspections A digital mock inspection tool aligned to regulatory frameworks, helping you identify issues early and embed quality into everyday care. 

QCS Feedback Regulator‑aligned surveys that help you capture, analyse and act on feedback in line with national standards and quality statements. 

QCS Learning Video‑based, interactive eLearning with Skills for Care endorsement and CPD‑accredited courses that build confident, capable care teams. 

QCS Dementia Evidence‑based tools and practical guidance that support the delivery, management and evidencing of high‑quality dementia care. 

QCS Start A standalone solution designed to help new providers navigate registration and build a compliant care service from day one. 

TDDI An exclusive product to work alongside QCS Compliance Centre, delivering 20+ nurse-led clinical policies and procedures designed specifically for regulated TDDI activities. 

All solutions on the Assured Solution List offer the core capabilities that social care providers need from a digital social care record (downloads in a spreadsheet). 

This solution also offers the capability to:

• a social care provider to add to assessment templates / pre built care plans
• measure progress against a target outcome / goal for the individual receiving care
• use body maps to capture treatment information
• store video information about the care provided
• store photographic information about the care provided
• provide access to required information about an individual even when offline
• automatically update changes to an individual’s care record / plan / tasks when a user goes back online
• record information about the skills, experience and training of staff
• enable a social care provider to define a template list of the skills, experience and training of their staff
• a care worker to view care recipient generated information related to specific tasks
• send notifications / messages to other care workers
• authorised third parties (including family members) to view care plans and records, including ones they did not create
• provide access to Electronic Medications Administration and Recording systems (either natively or through integration with a third party solution)
• electronically transfer key information for emergency hospital admissions in a format that is compliant with standards
• capture hospital discharge information in a format that is compliant with standards
• social care providers to build, save and amend their own summary reports for individual recipients of care.
• social care providers to build, save and amend their own summary reports at a site and service level.
• provide reports, which can be adapted by a social care provider (for example by changing data fields that are included), that aggregate the specific care needs of individuals in comparison to the skills and capacity of staff to enable effective resourcing
• provide reports, which can be adapted by a social care provider (for example by changing data fields that are included), that show how much time and / or resources have been allocated delivering care to enable business management

Standards describe the technical specification or operating conditions which represent best practice for digital social care record solutions.  These standards must be fully met by all solutions on the Assured Solution List within an agreed timeframe.

This information is currently being updated. Contact the supplier to discuss their pricing.

Additional services are add-ons that provide additional, unassured, functionality to a solution at an extra cost. 

If you’re interested in additional services, we encourage you to undertake your own assessment to make sure the functionality meets your needs. 

Additional services are available at a flat price. Contact the supplier for additional services and prices.

Associated services help you implement or optimise a solution. For example, staff training or data migration services. 

Associate services are available at a flat price. Contact the supplier for associated services and prices. 

Interoperability is the ability to connect and communicate with other systems.

NHS assured integrations

GP Connect is a system which makes patient information available to appropriate clinical and non-clinical staff. Find out more about using GP Connect.

The typical implementation process involves:

• on average, you should be operational within one month of sign up
• onboarding service user details via a spreadsheet upload
• minimum of one day training (3 x 2 hour training sessions)
• providing a library of help videos and extensive help files
• customer support via a UK switchboard, email and phone 

This solution is supported by the following application types: 

Browser-based application details

Native mobile or tablet application

All solutions on the assured solutions list are cloud-based.

This solution is fully hosted by QCS.

You do not need a Health and Social Care Network connection to use this service.