Person Centred Software

PCS offer a wide range of products to help simplify and digitise the care sector, including a digital care planning system.

The system is not just easy to use; its icon-driven interface is intuitive by design, enabling carers to evidence, on average, over 60 care notes per resident per day.

When using our Digital Care System, you don’t need to enter the same information at multiple locations; you enter it once, and it will update everywhere in real-time, saving you time and helping to reduce incidences of data entry errors.

Our Digital Care System gives carers, nurses, managers, and owners the tools to provide the best quality of care for residents and make a real difference in their lives:

• Providers can access residents’ GP records
• Supports regulatory compliance
• Improves the quality and evidence of care

This solution has been assured for use in the following care settings:

• domiciliary care such as home care and live in care
• extra care services
• supported living services
• shared lives
• care home services without nursing such as residential homes, rest homes, convalescent homes, respite care, mental health crisis houses, therapeutic communities
• care home services with nursing such as nursing homes, convalescent homes with nursing, respite care with nursing, mental health crisis house with nursing
• other, unregulated settings

This solution has the following features: 

• care and support plans aligned to your current framework, or our best practice templates
• care delivery routines personalised to each person being supported
• care delivery notes and observations
• risk assessments aligned to your current framework or our best practice templates
• use photos, pictures and videos personalised to the person being supported
• families engage and share photos, calendars, and messages to stay in touch
• the people you support can also get access so they can view their daily routines/plans
• speech to text

All solutions on the Assured Solution List offer the core capabilities of a digital social care record.

This solution also offers the capability to:

• add to assessment templates/ pre-built care plans
• measure progress against a target outcome/ goal for the individual receiving care
• capture verbal notes that are converted to structured, interrogatable format such as ICD11 or Snomed
• use body maps to capture treatment information
• store video information about the care provided
• store photographic information about the care provided
• read the contents of the record back to the user
• provide access to required information about an individual even when offline
• automatically update changes to an individual’s care record/ plan/ tasks when a user goes back online
• flag where offline and online changes made to an individual’s care record/ plan/ task are contradictory/ conflict and require manual resolution
• record information about the skills, experience and training of staff
• allow you to define a template list of the skills, experience and training of your staff
• view care recipient generated information related to specific tasks
• flag priority tasks as a result of information from third party remote care solutions in a way that supplements but does not duplicate existing alerts and alarms generated by your solution
• send notifications/ messages to other care workers
• an individual to write to and update their own care plan and record
• authorised third parties (including family members) to view care plans and records, including ones they did not create
• authorised third parties (including family members) to write to care plans and records, including ones they did not create
• provide read only access to live data held in primary care systems (e.g. through GP Connect)
• display other live NHS data (e.g. the summary care record)
• provide access to Electronic Medications Administration and Recording systems (either natively or through integration with a third party solution)
• electronically transfer key information for emergency hospital admissions in a format that is compliant with standards
• capture hospital discharge information in a format that is compliant with standards
• social care providers to build, save and amend their own summary reports for individual recipients of care.
• social care providers to build, save and amend their own summary reports at a site and service level.
• provide reports, which can be adapted by a social care provider (for example by changing data fields that are included), that aggregate the specific care needs of individuals in comparison to the skills and capacity of staff to enable effective resourcing
• provide reports, which can be adapted by a social care provider (for example by changing data fields that are included), that show how much time and / or resources have been allocated delivering care to enable business management

Standards describe the technical specification or operating conditions which represent best practice for digital social care record solutions. These standards must be fully met by all solutions on the Assured Solution List within an agreed timeframe.

This information is currently being updated. Contact the supplier to discuss their pricing. 

Additional services are add-ons that provide additional, unassured, functionality to a solution at an extra cost. 

If you’re interested in additional services, we encourage you to undertake your own assessment to make sure the functionality meets your needs. 

Additional services are available at a flat price. Contact the supplier for additional services and prices.

Associated services help you implement or optimise a solution. For example, staff training or data migration services. 

Associated services are available at a flat price. Contact the supplier for associated services and prices. 

Interoperability is the ability to connect and communicate with other systems.

NHS assured integrations

GP Connect is a system which makes patient information available to appropriate clinical and non-clinical staff. Find out more about using GP Connect.

Supplier asserted integrations

Supplier asserted integrations are interoperability interfaces prepared by a supplier and are not specified or assured by the NHS.

We encourage you to undertake your own assessment of these integrations.

This solution integrates with:

• ATLAS eMAR
• Oomph! Wellness: Wellbeing and Activities
• RESTORE2
• One London Shared Care Record
• Connecting Care Shared Care Record
• Arquella
• Cliniconex
• CareMeds eMAR
• MED e-care
• Rader
• RemindMe Care
• Sundown
• Vcare
• Painchek App
• eRedBag (electronic Hospital Pack)
• GP Connect
• National Records Locator (NRL) service
• NHS number look up via the PRSB.
• Autumna
• Coolcare
• CLB: Accoustic Monitoring System
• Omnicell eMAR
• Daily Sparkle
• Relish Wellbeing
• Fulcrum Care
• Jelly Drops
• Southern Care Maintenance
• Zebra 

PCS’s typical implementation process takes around 4-6 weeks and involves: 

• two weeks prior to implementation – introductory call with the scheduling team and your dedicated Client Success Manager, and a welcome pack with physical and electronic resources
• one week – import staff and service user information, set up handsets and carry out a technical check
• go live – monitor and handset training
• one week post-implementation  – progress review with a member of our training team
• two week post-implementation  – remote care planning training
• four weeks post-implementation – senior managers reports training and implementation sign off
• six months post-implementation – catch up with your client success manager, ongoing support including elearning and weekly live webinars

They offer multiple training packages, both on-site and virtual, to suit your needs. 

This solution is supported by the following client application types:

Browser-based application details

Native mobile or tablet application

All solutions on the assured solutions list are cloud-based. 

PCS’s Digital Care System is hosted in Microsoft Azure.

You do not need a Health and Social Care Network connection to use this service. 

Upcoming developments will be informed by collaboration with the social care sector to determine what will benefit you and the people you support the most. Contact PCS for more information.

The Digital Social Care Record roadmap outlines the capabilities and standards that all solutions will need to meet in future.