This solution is not fully compliant with all DSCR effective standards. The supplier is working to remediate this. This status should be considered during any procurement decisions as this solution may be removed from the Assured Solution List and the List should be checked before contract signature.
Contact details
Email: info@careberry.com
Phone: 0330 880 1090
Information about this solution
"Careberry is a digital system that simplifies and streamlines care management processes for care businesses. Careberry offers a range of features that cover various aspects of care management and operations, including care planning and communication tools. Careberry is accessible to management teams, clients, families, and carers, making it an all-in-one solution for the entire organisation.
At Careberry, exceptional support is a top priority. The platform is continuously updated to incorporate the latest technologies and to ensure customer feedback is taken into account for product improvements. Careberry also believes in working in partnership with care businesses to create a platform that meets their unique organisational needs.
The platform welcomes feedback, suggestions, and ideas to help improve the product and provide the best possible care management system. Careberry is committed to shaping the future of care by providing care providers with a cutting-edge tool to interact with their carers and clients and deliver a safe and efficient service."
About the supplier
Careberry
"Since its launch, Careberry has been used by a growing number of care providers to streamline their operations and simplify care management. The platform has been particularly popular with providers looking to reduce administrative burden and save time. Careberry provides all the essential features in one platform, eliminating the need for care providers to use multiple software solutions."
This solution has been assured for use in:
- domiciliary care such as home care and live-in care
- care home services without nursing such as residential homes, rest homes, convalescent homes, respite care, mental health crisis houses, therapeutic communities
- care home services with nursing such as nursing homes, convalescent homes with nursing, respite care with nursing, mental health crisis house with nursing
This solution has the following features:
- all-in-one system
- care planning
- carer and client apps
- cloud based
- custom form builder
- recruitment
- third party access
- care monitoring
All solutions offer the core capabilities that social care providers need from a digital social care record (downloads in a spreadsheet).
This solution also offers the ability to:
- add to assessment templates/pre-built care plans for social care providers
- capture verbal notes that are converted to a structured, interrogatable format such as ICD11 or Snomed
- use body maps to capture treatment information
- store video information about the care provided
- store photographic information about the care provided
- record information about the skills, experience, and training of staff
- enable a social care provider to define a template list of the skills, experience, and training of their staff
- allow a care worker to view care recipient-generated information related to specific tasks
- send notifications/messages to other care workers
- allow an individual to write to and update their own care plan and record
- provide authorised third parties (including family members) access to view care plans and records, including ones they did not create
- provide access to Electronic Medications Administration and Recording systems (either natively or through integration with a third-party solution)
- electronically transfer key information for emergency hospital admissions in a format compliant with standards
- capture hospital discharge information in a format compliant with standards
- build, save, and amend your own summary reports for individual recipients of care
- build, save, and amend your own summary reports at a site and service level
This solution is not fully compliant with all DSCR effective standards. The supplier is working to remediate this. This status should be considered during any procurement decisions as this solution may be removed from the Assured Solution List and the List should be checked before contract signature.
Standards describe the technical specification or operating conditions which represent best practice for digital social care record solutions. These standards must be fully met by all solutions on the Assured Solution List within an agreed timeframe.
|
Standard |
Description |
Status |
|---|---|---|
|
Business Continuity and Disaster Recovery |
Ensures that solutions are supported by robust business continuity plans and disaster recovery measures. |
Compliant |
|
Clinical Safety
|
Supports the management of clinical risk and patient/service user safety. |
Working toward compliance |
|
Commercial |
Underpins all commercial activity relating to the Buying Catalogue by defining rules governing commercial relationships and setting out standards of behaviour. |
Compliant |
|
Data Migration |
Supports the safe and effective migration of data if a buyer changes from one solution to another. |
Compliant |
|
Data Standards |
Defines detailed technical standards for the storage, management and organisation of data and specifies standardised reference data, terminology and codes. |
Compliant |
|
About Me standard The inStandard (PRSB) |
Supports sharing important details about a person and how they want to receive care. This standard is a requirement under Data Standards. |
Compliant |
|
Personalised Care and Support Plan Standard (PRSB) |
Enables the right information for people to manage their own care. This standard is a requirement under Data Standards. |
Compliant |
|
Hosting and Infrastructure |
Supports best practices for infrastructure and hosting of systems. For example, ensuring systems are cost effective, secure and energy efficient. |
Compliant |
|
Information Governance |
Supports the controls needed to ensure that sensitive personal data is kept confidential, is accurate and is available to authorised users when required. |
Compliant |
|
Non-Functional Questions |
Enables NHS Digital to assess the risk associated with the assessment of a solution against other overarching Standards. |
Compliant |
|
Testing |
Ensures that a suppliers’ software delivery test processes are of sufficient quality and rigour. |
Compliant |
|
Interoperability |
Defines a comprehensive set of standards, interfaces and protocols that solutions will use when working together. |
Compliant |
|
GP Connect |
Supports sharing of data held within GP IT solutions across health and social care organisations. |
Working toward compliance |
|
|
Supports the secure transmission of sensitive and confidential information by email. |
Solution does not currently offer email therefore cannot be assured against the standard |
We will update this information shortly. Contact the supplier to discuss their pricing.
Additional services are add-ons that provide additional, unassured, functionality to a solution at an extra cost.
If you’re interested in additional services, we encourage you to undertake your own assessment to make sure the functionality meets your needs.
Contact the supplier for additional services and prices.
Associated services help you implement or optimise a solution. For example, staff training or data migration services.
Contact the supplier for associated services and prices.
Interoperability is the ability to connect and communicate with other systems.
NHS assured integrations
GP Connect is a system which makes patient information available to appropriate clinical and non-clinical staff. Find out more about using GP Connect.
| Type of integration | What this means | Stage |
|---|---|---|
| GP Connect HTML view | View a patient's GP record with read-only access | To be completed as part of standards compliance |
| GP Connect appointment booking | View, book, amend or cancel patient GP appointments | Not in development |
| GP Connect structured records | Access a patient's GP record in a structured format, so the data can be imported and processed in whatever way is needed | Not in development |
The implementation process of Careberry involves:
- showing decision makers a demo
- liaising with a project manager and stakeholders
- setting up a master account
- migrating information from the previous system
- providing training and resources
- holding check-in meetings
The first month is free for onboarding and training, and ongoing support is provided through:
- customer account management
- performance monitoring
- a 24/7 multi-channel support service
The minimum, average, and maximum number of working days depends on the size and requirements of the company, but the aim is to complete all onboarding and training in the first calendar month.
The buyer's responsibilities include:
- providing necessary information for migration
- attending training sessions.
This solution is supported by the following client application types:
| Application type | Supported |
|---|---|
|
Browser-based application |
Yes |
|
Desktop application |
No |
|
Mobile or tablet application |
Yes |
Browser based application details
| Feature | Details |
|---|---|
|
Browsers supported |
Any web browser compatible with HTTPS and SSL |
|
Responsive design |
Yes |
|
Mobile first approach |
Yes |
|
Plug-ins or extensions required |
No |
|
Minimum connection speed required |
512 Kbps |
|
Recommended desktop aspect ratio and screen resolution |
None |
|
Hardware requirements |
The necessary hardware requirements include having an internet connection that is active and a web browser that supports HTTPS. Additionally, your hardware must be synchronized with the time zone of UK. |
Native mobile or tablet application
| Feature | Details |
|---|---|
|
Supported operating systems |
Andriod, IOS, Amazon |
|
Minimum connection speed required |
500 kb/s |
|
Minimum memory requirement |
512 MB |
|
Additional Storage Requirements |
90 MB |
|
Minimum necessary CPU power description |
Careberry is supported on all mobile CPUs |
All solutions on the assured solutions list are cloud-based.
Careberry manages and maintains public cloud hosting on Microsoft Azure.
You do not need a Health and Social Care Network connection to use this service.
Upcoming developments include:
- admin mobile app (beta version)
- voice recognition technology to work with Alexa and Google
- GP Connect for direct patient record access
- full payroll feature with HMRC reporting
- sickness and cancellation chart
- office team profile
We're also developing Careberry AI: Statistics Phase for data analysis. Public development plan may change based on feedback from customers and other factors.
The Digital Social Care Record roadmap outlines the capabilities and standards that all solutions will need to meet in future.