"Birdie equips homecare providers with essential digital tools for managing, delivering and championing outstanding care. Birdie provides a single platform solution used by businesses of all sizes, with care management, rostering, financing and analytics, alongside practical resources and support."

Contact details



Information about this solution

"Key Birdie features include:

  • digital assessments – carefully co-developed with our partners

  • person-centred care plans – effective and intuitive, create plans based on client goals

  • easy-to-use carer app – task plan, handovers, offline mode, voice-to-text, photos and more

  • task planning – with the option to set certain tasks as mandatory

  • outcomes and risk monitor – set, track and achieve outcomes and monitor risk

  • skills and training record – record skills and track expiry dates

  • analytic reports – insights into key areas of your business, to help you quickly improve

  • alerts inbox – flag, track and coordinate concerns raised across your care business

  • third-party access – share information with other health professionals

  • family app – share information with relatives so they can have peace of mind"

About the supplier

"Birdie was founded around a core ambition: to use technology to fundamentally transform ageing. By ensuring the right care is delivered by the right person at the right time, in a personalised and preventative way, we can support our elders in maintaining the comfort and care they need to live longer and happier at home, surrounded by their history and the ones they love.

To get to this, the four Birdie founders Max, Raj, Abeed and Gwen pulled together a team of technology builders, healthcare leaders, renowned designers and care partners to create a powerful home healthcare technology platform that makes growing older at home as simple as it should be."

This solution has been assured for use in:

  •  Domiciliary Care Services such as home care and live in care

This solution has the following features:

  • centralised feeds to view all information related to any carer or care recipient
  • the ability to audit forms to record key touch points and identify areas of improvement
  • the ability to create and assign actions – and follow their progress through to completion
  • security and data protection certifications, including ISO 27001, Cyber Essentials Plus

All solutions on the Assured Solution List offer the core capabilities of a digital social care record (downloads in a spreadsheet).

This solution also offers the ability to:

  • add to assessment templates / pre built care plans
  • use body maps to capture treatment information
  • store photographic information about the care provided
  • provide access to required information about an individual even when offline
  • automatically update changes to an individual’s care record / plan / tasks when a user goes back online
  • record information about the skills, experience and training of staff
  • send notifications / messages to other care workers
  • allow authorised third parties (including family members) to view care plans and records, including ones they did not create
  • provide access to Electronic Medications Administration and Recording systems (either natively or through integration with a third party solution)
  • build, save and amend your own summary reports for individual recipients of care
  • build, save and amend your own summary reports at a site and service level
  • provide reports, which can be adapted by a social care provider (for example by changing data fields that are included), that show how much time and / or resources have been allocated delivering care to enable business management

Standards describe the technical specification or operating conditions which represent best practice for digital social care record solutions.  These standards must be fully met by all solutions on the Assured Solution List within an agreed timeframe.




Business Continuity and Disaster Recovery

Ensures that solutions are supported by robust business continuity plans and disaster recovery measures.

More information about the Standard


Clinical Safety

Supports the management of clinical risk and patient/service user safety.

More information about the Standard

Working toward compliance


Underpins all commercial activity relating to the Buying Catalogue by defining rules governing commercial relationships and setting out standards of behaviour.

More information about the Standard


Data Migration

Supports the safe and effective migration of data if a buyer changes from one solution to another.

More information about the Standard


Data Standards

Defines detailed technical standards for the storage, management and organisation of data and specifies standardised reference data, terminology and codes.

More information about the Standard

Working toward compliance

About Me Standard (PRSB)

Supports sharing important details about a person and how they want to receive care. This standard is a requirement under Data Standards.

More information about the Standard


Personalised Care and Support Plan Standard (PRSB)

Enables the right information for people to manage their own care. This standard is a requirement under Data Standards.

More information about the Standard

Working toward compliance

Hosting and Infrastructure

Supports best practices for infrastructure and hosting of systems. For example, ensuring systems are cost effective, secure and energy efficient.

More information about the Standard


Information Governance

Supports the controls needed to ensure that sensitive personal data is kept confidential, is accurate and is available to authorised users when required.

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Working toward compliance

Non-Functional Questions

Enables NHS Digital to assess the risk associated with the assessment of a solution against other overarching Standards.

More information about the Standard



Ensures that a suppliers’ software delivery test processes are of sufficient quality and rigour.

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Defines a comprehensive set of standards, interfaces and protocols that solutions will use when working together.

More information about the Standard


GP Connect

Supports sharing of data held within GP IT solutions across health and social care organisations.

More information about the Standard

Working toward compliance


Supports the secure transmission of sensitive and confidential information by email.

More information about the Standard


This information is currently being updated. Contact the supplier to discuss their pricing.

Additional services are add-ons that provide additional, unassured, functionality to a solution at an extra cost. 

If you’re interested in additional services, we encourage you to undertake your own assessment to make sure the functionality meets your needs. 

Contact the supplier for additional services and prices.

Associated services help you implement or optimise a solution. For example, staff training or data migration services. 

Contact the supplier for associated services and prices. 

Interoperability is the ability to connect and communicate with other systems.

NHS assured integrations

GP Connect is a system which makes patient information available to appropriate clinical and non-clinical staff. Find out more about using GP Connect.

Type of integration What this means Stage

GP Connect HTML view

View a patient's GP record with read-only access

To be completed as part of standards compliance

GP Connect appointment booking

View, book, amend or cancel patient GP appointments 

Not in development

GP Connect structured records

Access a patient's GP record in a structured format, so the data can be imported and processed in whatever way is needed 

Not in development

Supplier asserted integrations

Supplier asserted integrations are interoperability interfaces prepared by a supplier and are not specified or assured by the NHS.

We encourage care provider organisations to undertake their own assessment and assurance of integrations.

Birdie has an open API allowing integrations with various CRM, ATS, Learning Management and Rostering software providers.

Birdie's typical implementation process involves:

  • partnering with you to get up and running as smoothly as possible
  • providing guides and resources, including a step-by-step implementation checklist, change management guide, extensive training and more 

This solution is supported by the following client application types:

Application type Supported

Browser-based application


Desktop application


Mobile or tablet application


Browser-based application details

Browser application feature Details

Browsers supported

Birdie supports the following browsers:

  • Chrome: the latest 5 versions
  • Firefox: the latest 5 versions
  • Safari: 12+
  • Edge: 80+

Responsive design


Mobile first approach


Plug-ins or extensions required


Minimum connection speed required

There is no minimum connection speed; birdie works on low bandwidth connections.

Recommended desktop aspect ratio and screen resolution

We recommend you use the following desktop aspect ratio and screen resolution: 14-inch - 16:9.

Native mobile or tablet application

Mobile/tablet application feature Details

Supported operating systems

Birdie is designed to run on Android or iOS

Recommended mobile operating systems include:

  • Android operating system 11 and above
  • iOS operating system 14 and above

Minimum mobile operating systems include:

  • Android operating system 9 and above
  • iOS operating system 13 and above

Mobile first approach


Minimum connection speed required

No minimum connection speed

Connection types supported

Birdie's app is built 'offline-first' which means all features are available even when you’re offline or have low-signal. Once your phone is back online, any data that hasn’t been saved to the system yet will then be sent to the Birdie platform. For example, if an alert was generated (like a notification that the visit hasn’t started yet, or an alert raised over missed medication), it’ll automatically update and alert the office team once you’re back in signal.

Minimum memory requirement

Birdie uses very little mobile data and can be used offline. Birdie uses about 0.6MB of data per report sent (about the same amount of data as sending a photo through WhatsApp.)

Additional storage requirements

the Birdie app uses 35MB (equivalient to about five or six photos.)

Hardware requirements

Recommended iPhone device: iPhone 8 or newer

Recommended Android devices: Samsung Galaxy A20 and/or Nokia 2.3

Additional information

For more information, read birdie's help centre article

All solutions on the assured solutions list are cloud-based. 

Birdie services and data are hosted in Amazon Web Services (AWS) facilities (eu-west-2) in the UK.

You do not need a Health and Social Care Network connection to use this service. 

Visit birdie's roadmap to see upcoming development plans.

The Digital Social Care Record roadmap outlines the capabilities and standards that all solutions will need to meet in future. 

Last updated: 2 May 2024