Information about this solution
"Access Care and Clinical provides rich functionality to allow you to provide high quality care and ensure your services are fully compliant. Client configurable assessment, risk and care planning templates allow clients to plan for care based on their policies, their location and the specific needs, goals and risks of their residents, ensuring care plans reflect you and your organisation.
Our point of care application allow for mobile care evidencing at the point of care, meaning staff are notified of scheduled care and can evidence care provided (as well as review profile and care plans) in an intuitive way at the residents' side.
Finally, management reporting, proactive alerts and actions ensure that missed evidencing and potential risks are flagged for action quickly, dramatically improving the quality of care provision."
About the supplier
The Access Group
"Our portfolio of integrated solutions empowers professionals in healthcare, support, and social care services to deliver high quality, quality, integrated and preventative care.
With over 30 years experience, we support local authorities alongside small, medium, and large organisations, to focus on the individual.
Access is a leading provider of software for health, local government, and care organisations across the UK.
With a joined-up approach to connecting people, data, and the services they require, we put the needs of the individual at the centre of everything we do.
For the efficient management of staff, resources, and services throughout domiciliary, nursing and residential care organisations, both small and large.
Our solutions resolve many challenges in delivering safe, efficient, and quality care, from commissioning, to care delivery."
This solution has been assured for use in:
- Care Home Services without Nursing
- Care Home Services with Nursing
This solution has the following features:
- full integration with Access Medication Management, allowing you to compile a single care record
- mobile first intuitive user interface, allows for efficient, compliant and detailed care evidencing
- configurable care actions and audits, ensuring all evidencing is compliant and nothing is missed
- proactive care alerts, ensure issues are flagged early and action plans can implemented quickly
- dynamic care planning, makes building person centric and compliant care plans efficient and accurate
- configurable assessments and risk plans, means our tool can be tailored to your organisation
- configurable care plan templates ensure, care plans are as person centric and unique as your residents
- built in resilience with offline working, ensuring you can always receive actions and evidence care
- detailed reporting tools, provide management with a full overview of KPIs across the organisation
- secure portals and export tools, allow for data to be shared securely with GPs and families
All solutions offer the core capabilities that social care providers need from a digital social care record (downloads in a spreadsheet).
This solution also offers the capability to:
- add to assessment templates / pre built care plans
- capture verbal notes that are converted to structured, interrogatable format such as ICD11 or Snomed
- use body maps to capture treatment information
- store photographic information about the care provided
- view care recipient generated information related to specific tasks
- send notifications / messages to other care workers
- give access to an individual to write to and update their own care plan and record
- give access to authorised third parties (including family members) to view care plans and records, including ones they did not create
- give access to authorised third parties (including family members)
- to write to care plans and records, including ones they did not create
- give access to Electronic Medications Administration and Recording systems (either natively or through integration with a third party solution)
electronically transfer key information for emergency hospital admissions in a format that is compliant with standards
capture hospital discharge information in a format that is compliant with standards
Standards describe the technical specification or operating conditions which represent best practice for digital social care record solutions. These standards must be fully met by all solutions on the Assured Solution List within an agreed timeframe.
|
Standard |
Description |
Status |
|---|---|---|
|
Business Continuity and Disaster Recovery |
Ensures that solutions are supported by robust business continuity plans and disaster recovery measures. |
Working toward compliance |
|
|
Supports the management of clinical risk and patient/service user safety. |
Working toward compliance |
|
Commercial |
Underpins all commercial activity relating to the Buying Catalogue by defining rules governing commercial relationships and setting out standards of behaviour. |
Compliant |
|
Data Migration |
Supports the safe and effective migration of data if a buyer changes from one solution to another. |
Working toward compliance |
|
Data Standards |
Defines detailed technical standards for the storage, management and organisation of data and specifies standardised reference data, terminology and codes. |
Working toward compliance |
|
About Me standard |
Supports sharing important details about a person and how they want to receive care. This standard is a requirement under Data Standards. |
Working toward compliance |
|
Personalised Care and Support Plan Standard (PRSB) |
Enables the right information for people to manage their own care. This standard is a requirement under Data Standards. |
Working toward compliance |
|
Hosting and Infrastructure |
Supports best practices for infrastructure and hosting of systems. For example, ensuring systems are cost effective, secure and energy efficient. |
Compliant |
|
Information Governance |
Supports the controls needed to ensure that sensitive personal data is kept confidential, is accurate and is available to authorised users when required. |
Working toward compliance |
|
Non-Functional Questions |
Enables NHS Digital to assess the risk associated with the assessment of a solution against other overarching Standards. |
Working toward compliance |
|
Testing |
Ensures that a suppliers’ software delivery test processes are of sufficient quality and rigour. |
Compliant |
|
Interoperability |
Defines a comprehensive set of standards, interfaces and protocols that solutions will use when working together. |
Compliant - not applicable to this product at this time |
|
GP Connect |
Supports sharing of data held within GP IT solutions across health and social care organisations. |
Working toward compliance |
|
|
Supports the secure transmission of sensitive and confidential information by email. |
Compliant (not applicable at this time) |
This information is currently being updated. Contact the supplier to discuss their pricing.
Additional services are add-ons that provide additional, unassured, functionality to a solution at an extra cost.
If you’re interested in additional services, we encourage you to undertake your own assessment to make sure the functionality meets your needs.
Additional services are available at a flat price. Contact the supplier for additional services and prices.
Associated services help you implement or optimise a solution. For example, staff training or data migration services.
Associate services are available at a flat price. Contact the supplier for associated services and prices.
Interoperability is the ability to connect and communicate with other systems.
NHS assured integrations
GP Connect is a system which makes patient information available to appropriate clinical and non-clinical staff. Find out more about using GP Connect.
| Type of integration | What this means | Stage |
|---|---|---|
| GP Connect HTML view | View a patient's GP record with read-only access | To be completed as part of standards compliance |
| GP Connect appointment booking | View, book, amend or cancel patient GP appointments | Not in development |
| GP Connect structured records | Access a patient's GP record in a structured format, so the data can be imported and processed in whatever way is needed | Not in development |
Supplier asserted integrations
Supplier asserted integrations are prepared by a supplier and are not specified or assured by the NHS. We encourage you to undertake your own assessment of these integrations.
This solution integrates with:
- Access Medication Management, which in turn integrates with the BNF and Pharmacy systems
- Painchek UK Ltd
Implementing the solution typically involves a six stage process, which takes one month and four project days:
- Kick-off – involves a review of the project, the scope, familiarisation with the Access Group, migration and preparation for change management processes with staff.
- Preparation – the Access Group captures and documents your specific requirements. This includes required assessment templates, care plan domains, roles, and locations.
- Learning – you deploy the agreed change management plan to ensure staff buy in to changes. The Access Group trains key staff groups (supported by e-learning)
- Validation – the Access Group validates the configuration process, ensuring it meets the requirements discussed and captured.
- Launch – you go live, with full support from the Access Group
- Review – the Access Group makes sure the solution is fully embedded and provides your desired outcomes
This solution is supported by the following client application types:
| Application type | Supported |
|---|---|
|
Browser-based application |
Yes |
|
Desktop application |
No |
|
Mobile or tablet application |
Yes |
Browser-based application details
| Feature | Details |
|---|---|
|
Browsers supported |
Chrome, Firefox, Internet Explorer |
|
Responsive design |
No |
|
Mobile first approach |
No |
|
Plug-ins or extensions required |
No |
|
Minimum connection speed required |
1 Mbps |
|
Recommended desktop aspect ratio and screen resolution |
1920*1080 recommended, 1024*786 minimum |
|
Hardware requirements |
Access Care and Clinical consists of a web application, which is mobile enabled (for use with touchscreens/tablets), this web app will run on any WIFI enabled tablet, laptop or desktop device. Access Care and Clinical also features a supporting native Android mobile application, which is designed for point of care evidencing at the bedside by care staff on the floor. |
|
Additional information |
It is recommended that any device purchased to use Access Care and Clinical, features accessibility tools that can be used in conjunction with the application such as Voice to text transcription, spelling and gramma check and predictive text. This will ensure the most efficient use of the application. |
Native mobile or tablet application details
| Feature | Details |
|---|---|
|
Supported operating systems |
Android 10 or greater (IOS available August 2023) |
|
Minimum connection speed required |
1Mbps |
|
Connectivity requirement details |
Mobile Point of Care can be used with a live internet connection (WIFI or 4/5G), this ensures data is always accessible. The tool also features an offline capacity and can be used with no internet connection. It will then automatically sync data when a connection is re-established. |
|
Connection types supported |
Any and all supported by the OS |
|
Minimum memory requirement |
4GB - 8GB recommended |
|
Additional Storage Requirements |
As Access Mobile Point of Care is designed to sync data in real time, under connected working there is no requirement for additional storage. When working offline, we cache data in an encrypted store, we therefore recommend at least 500MB of storage be available for the app |
|
Third party components required |
None - however Mobile Device Management is recommended |
|
Device capabilities required |
Camera access and Microphone. Cellular connection can also be used as a connectivity backup but is not required |
|
Hardware requirements |
Connectivity (WI-FI or Cellular), NFC capabilities, Biometrics, Camera and Microphone |
|
Additional information |
Access Care and Clinical consists of a web application, this web app will run on any WI-FI enabled tablet, laptop or desktop device. Access Care and Clinical also features a supporting native Android mobile application, which is designed for point of care evidencing at the bedside by care staff on the floor |
All solutions on the assured solutions list are cloud-based.
Access Care and Clinical is hosted by Azure (UK South/EU North). This is fully managed by The Access Group, with no requirement for the client.
You do not need a Health and Social Care Network connection to use this service.
Upcoming developments include:
- Access Analytics, allowing you to visualise the KPIs, risks and trends across your estate through intuitive dashboards, or build your own and share with the people you want to
- an integrated care planning and medicines administration app
- integration with digital smart tech systems for automated, digitised resident alerting
- integration with NHS/commission systems and services
- chart designer, allowing you to build your own charts to capture data at the point of care
The Digital Social Care Record roadmap outlines the capabilities and standards that all solutions will need to meet in future.
Contact details
- Lloyd Evans – Partnerships, Industry and Solutions Lead, Access Health, Support and Social Care. 07808774136, lloyd.evans@theaccessgroup.com
- Kristaps Bumburs – Senior Digital Transformation Specialist – Access Health, Support and Social Care. 07360538991, kristaps.bumburs@theaccessgroup.com