Access Care and Clinical

Summary

"Access Care and Clinical is your comprehensive digital care management system, enabling homes to plan, record, monitor and evaluate the delivery of care to your residents. Ensuring care services are safe, effective and high quality and providing end-to-end visibility for management."

Contact details

Website: Care and Clinical | The Access Group
Email:  lloyd.evans@theaccessgroup.com; kristaps.bumburs@theaccessgroup.com.
Phone: 07808 774136; 07360 538991

Information about this solution

"Access Care and Clinical provides rich functionality to allow you to provide high quality care and ensure your services are fully compliant. Client configurable assessment, risk and care planning templates allow clients to plan for care based on their policies, their location and the specific needs, goals and risks of their residents, ensuring care plans reflect you and your organisation. Our point of care application allows for mobile care evidencing at the point of care, meaning staff are notified of scheduled care and can evidence care provided (as well as review profile and care plans) in an intuitive way at the resident’s side. Finally, management reporting, proactive alerts and actions ensure that missed evidencing and potential risks are flagged for action quickly, dramatically improving the quality of care provision.”

About the Supplier

“Our portfolio of integrated solutions empowers professionals in healthcare, support, and social care services to deliver high quality, quality, integrated and preventative care. With over 30 years’ experience, we support local authorities alongside small, medium, and large organisations, to focus on the individual. Access is a leading provider of software for health, local government, and care organisations across the UK. With a joined-up approach to connecting people, data, and the services they require, we put the needs of the individual at the centre of everything we do. For the efficient management of staff, resources, and services throughout domiciliary, nursing and residential care organisations, both small and large. Our solutions resolve many challenges in delivering safe, efficient, and quality care, from commissioning, to care delivery.”

This solution has been assured for use in:

  • care home services without nursing such as residential homes, rest homes, convalescent homes, respite care, mental health crisis houses and therapeutic communities.

This solution has the following features: 

  • Full Integration with Access Medication Management, allowing you to compile a single care record.
  • Mobile first intuitive user interface, allows for efficient, compliant and detailed care evidencing.
  • Configurable care actions and audits, ensuring all evidencing is compliant and nothing is missed.
  • Pro-active care alerts, ensure issues are flagged early and action plans can implemented quickly.
  • Dynamic Care Planning makes building person centric and compliant care plans efficient and accurate.
  • Configurable Assessments and risk plans, means our tool can be tailored to your organisation.
  • Configurable care plan templates ensure, care plans are as person centric and unique as your residents.
  • Built in resilience with offline working, ensuring you can always receive actions and evidence care.
  • Detailed reporting tools, provide management with a full overview of KPI's across the organisation.
  • Secure portals and export tools, allow for data to be shared securely with GP's and families.

All assured solutions offer the core capabilities that social care providers need from a digital social care record (downloads in a spreadsheet). 

This solution also offers the ability to: 

  • Capture verbal notes that are converted to structured, interrogatable format such as ICD11 or SNOMED.
  • Use body maps to capture treatment information.
  • Store photographic information about the care provided.
  • For a social care provider to add to assessment templates / pre built care plans.
  • For a care worker to view care recipient generated information related to specific tasks.
  • Send notifications / messages to other care workers.
  • For an individual to write to and update their own care plan and record.
  • For authorised third parties (including family members) to view care plans and records, including ones they did not create.
  • For authorised third parties (including family members) to write to care plans and records, including ones they did not create.
  • Provide access to Electronic Medications Administration and Recording systems (either natively or through integration with a third party solution).
  • Electronically transfer key information for emergency hospital admissions in a format that is compliant with standards.
  • Capture hospital discharge information in a format that is compliant with standards.

Standards describe the technical specification or operating conditions which represent best practice for digital social care record solutions. These standards must be fully met by all solutions on the Assured Solution List within an agreed timeframe.

Standard

Description

Status

Business continuity and disaster recovery

Ensures that solutions are supported by robust business continuity plans and disaster recovery measures.

More information about the Standard

Compliant

Clinical safety

Supports the management of clinical risk and patient/service user safety.

More information about the Standard

Compliant

Commercial

Underpins all commercial activity relating to the Buying Catalogue by defining rules governing commercial relationships and setting out standards of behaviour.

More information about the Standard

Compliant

Data Migration

Supports the safe and effective migration of data if a buyer changes from one solution to another.

More information about the Standard

Compliant

Data Standards

Defines detailed technical standards for the storage, management and organisation of data and specifies standardised reference data, terminology and codes.

More information about the Standard

Compliant

About Me standard (PRSB)

Supports sharing important details about a person and how they want to receive care. This standard is a requirement under Data Standards.

More information about the Standard

Compliant

Personalised care and support plan standard (PRSB)

Enables the right information for people to manage their own care. This standard is a requirement under Data Standards.

More information about the Standard

Compliant

Hosting and infrastructure

Supports best practices for infrastructure and hosting of systems. For example, ensuring systems are cost effective, secure and energy efficient.

More information about the Standard

Compliant

Information governance

Supports the controls needed to ensure that sensitive personal data is kept confidential, is accurate and is available to authorised users when required.

More information about the Standard

Compliant

Non-Functional questions

Enables NHS Digital to assess the risk associated with the assessment of a solution against other overarching Standards.

More information about the Standard

Compliant

Testing

Ensures that a suppliers’ software delivery test processes are of sufficient quality and rigour.

More information about the Standard

Compliant

Interoperability

Defines a comprehensive set of standards, interfaces and protocols that solutions will use when working together.

More information about the Standard

Compliant

GP Connect

Supports sharing of data held within GP IT solutions across health and social care organisations.

More information about the Standard

Compliant

Email

Supports the secure transmission of sensitive and confidential information by email.

More information about the Standard

Compliant


 

Please contact the supplier to discuss their pricing.

Additional services are add-ons that provide additional, unassured, functionality to a solution at an extra cost. 

If you’re interested in additional services, we encourage you to undertake your own assessment to make sure the functionality meets your needs. 

Additional services are available at a flat price. Contact the supplier for additional services and prices.

Associated services help you implement or optimise a solution. For example, staff training or data migration services.

Associated services are available at a flat price. Contact the supplier for associated services and prices.

Interoperability is the ability to connect and communicate with other systems.

NHS assured integrations

GP Connect is a system which makes patient information available to appropriate clinical and non-clinical staff. Find out more about using GP Connect.

Type of integration What this means Stage
GP Connect HTML view View a patient's GP record with read-only access Complete
GP Connect appointment booking View, book, amend or cancel patient GP appointments  Not in development
GP Connect structured records Access a patient's GP record in a structured format, so the data can be imported and processed in whatever way is needed  Not in development

Supplier assured integrations

Supplier asserted integrations are interoperability interfaces prepared by a supplier and are not specified or assured by the NHS. Care provider organisations are encouraged to undertake their own assessment and assurance of integrations.

  • Access Care and Clinical provides a full integration to Access Medication Management, which is in turn integrated with the BNF and Pharmacy systems.
  • Access Care and Clinical integrates with Paincheck UK Ltd.

 

"Access Care and Clinical Flightpath B, 1 month, 4 project day approach, features a six stage process that is designed to ensure predictable results.

  • Kick-off – Initial engagement involves a review of the project, the scope, familiarisation with the Access Group, migration and preparation for change management processes with staff. 

  • Preparation – This is the stage in which your specific requirements are  captured, and documented. This includes required assessment templates, care plan domains, roles, and locations.

  • Learning – here the agreed change management plan needs to be deployed to ensure staff are bought into the change. We then proceed to train key staff groups (supported by E-learning).

  • Validation – We then validate the config process, ensuring that the configuration meets the requirements discussed and captured. 

  • Launch – You then go live on our applications; this is fully supported. 

  • Review – The review process then ensures that application is fully embedded and providing the outcomes discussed.

 

This solution is supported by the following client application types:

Application type Supported

Browser-based application

Yes

Desktop application

No

Mobile or tablet application

Yes

Browser-based application details

Browser application feature Details

Browsers supported

Chrome, Firefox, Internet Explorer. 

Responsive design

No

Mobile first approach

No

Plug-ins or extensions required

No

Minimum connection speed required

1Mbps
Hardware requirements Access Care and Clinical consists of a web application, which is mobile enabled (for use with touchscreens/tablets), this web app will run on any Wi-Fi enabled tablet, laptop or desktop device. Access Care and Clinical also features a supporting native Android mobile application, which is designed for point of care evidencing at the bedside by care staff on the floor.

Additional information

It is recommended that any device purchased to use Access Care and Clinical, features accessibility tools that can be used in conjunction with the application such as voice to text transcription, spelling and grammar check and predictive text. This will ensure the most efficient use of the application.

Native mobile or tablet application

Mobile/tablet application feature Details

Supported operating systems

Android 10 or greater and IOS.

Mobile first approach

Yes

Minimum connection speed required

1Mbps

Connection types supported

Any & all supported by the OS. 

Minimum memory requirement

4GB - 8GB Recommended. 

Additional storage requirements

As Access Mobile Point of Care is designed to sync data in real time, under connected working there is no requirement for additional storage. When working offline, we cache data in an encrypted store, we therefore recommend at least 500MB of storage be available for the app.

Hardware requirements

Connectivity (Wi-Fi or Cellular), NFC capabilities, Biometrics, Camera and Microphone.

Additional information

Access Care and Clinical consists of a web application, this web app will run on any Wi-Fi enabled tablet, laptop or desktop device. Access Care and Clinical also features a supporting native Android mobile application, which is designed for point of care evidencing at the bedside by care staff on the floor.

Device capabilities required

Camera access and microphone. Cellular connection can also be used as a connectivity backup but is not required. 

 

All solutions on the assured solutions list are cloud-based.

Access Care and Clinical is hosted by Azure (UK South / EU North). This is fully managed by The Access Group with no requirements for the client.

"Access Care and Clinical recognise that care is complex and everything is interconnected. However, whilst digitisation has led to numerous benefits, it also has added complexity through disparate stand alone systems, Access changes this with the inclusion of Access Care and Clinical within our  next generation platform, Access Workspace.

The inclusion of Access Care and Clinical on Access Workspace allows us to deliver:

  • Access Analytics, allowing you to visualise through intuitive dashboards the key KPI's, risks and trends across your estate or build your own and share with the people you want to.
  • Providing an integrated Care Planning and Medicines administration app, allowing for both medication administration and care evidencing to be done on a single mobile application. 
  • Integration with digital smart tec systems for automated, digitised resident alerting.
  • Integration with NHS/commissioning systems and services.
  • Chart designer, allowing you to build your own charts to capture data at the point of care.”

 

The Digital Social Care Record roadmap outlines the capabilities and standards that all solutions will need to meet in future. 

Last updated: 11 March 2025