Tagtronics (TagCare)

"Tagtronics has been providing innovative homecare software solutions for over twenty five years, helping care providers streamline operations and enhance quality of care. Our all-in-one platform brings together everything from digital care records and eMARs to real time monitoring and communication tools. With dedicated apps for carers and families, Tagtronics (TagCare) transforms traditional paper based processess into efficient, secure digital workflows - delivering transparency , compliance, and peace of mind for everyone involved in the care journey".

About the Supplier - Tagtronics Ltd (TagCare)

"Tagtronics was originally developed by our Managing Director, Mike Williams, in patnership with a local care provider to address the manual processes currently facing the care sector. Twenty five years on, it now offers an all in one solution including care planning, rostering, finance, reporting, auditing, accessible to carers, clients, and families. We continue to regularly update our solution based around the people who know best; our customers. Today Tagtronics remains the longest serving digital care provider".  Further information is available at www.tagtronics.co.uk 

This solution has been assured for use in:  

• Domiciliary Care Services such as home care and live in care
• Supported Living Services

This solution has the following features:

• To capture a person centred care plan
• To create care plans using templates / pre-built care plans
• To capture written notes
• To upload third party documents and images
• To automatically flag overdue tasks
• To provide information about the status of tasks in real-time
• To manually identify priority tasks that require action
•  For documents to be uploaded into an individual’s care record
•  For an authorised care worker to edit and update care plans, assessments and records.
•  For documents to be uploaded into an individual’s care record

All assured solutions offer the core capabilities that social care providers need from a digital social care record (downloads in a spreadsheet). 

This solution also offers the ability:

• For a social care provider to add to assessment templates / pre built care plans.
• To measure progress against a target outcome / goal for the individual receiving care.
• To use body maps to capture treatment information.
• To store photographic information about the care provided.
• To provide access to required information about an individual even when offline.
• To automatically update changes to an individual's care record / plan / tasks when a user goes back online.
• To record information about the skills, experience and training of staff.
• To enable a social care provider to define a template list of the skills, experience and training of their staff.
• To send notifications / messages to other care workers.
• For authorised third parties (including family members) to view care plans and records, including ones they did not create.
• For authorised third parties (including family members) to write to care plans and records, including ones they did not create.
• To provide access to Electronic Medications Administration and Recording systems (either natively or through integration with a third party solution).

Standards describe the technical specification or operating conditions which represent best practice for digital social care record solutions.  These standards must be fully met by all solutions on the Assured Solution List within an agreed timeframe.

Please contact the supplier to discuss their pricing.

Additional services are add-ons that provide additional, unassured, functionality to a solution at an extra cost.

If you’re interested in additional services, we encourage you to undertake your own assessment to make sure the functionality meets your needs.

Additional services are available at a flat price. Contact the supplier for additional services and prices.

Associated services help you implement or optimise a solution. For example, staff training or data migration services.

Associated services are available at a flat price. Contact the supplier for associated services and prices.

Interoperability is the ability to connect and communicate with other systems. 

NHS assured integrations

GP Connect is a system which makes patient information available to appropriate clinical and non-clinical staff. Find out more about using GP Connect.

This involves a kick-off meeting with the customer to discuss timescales as to when they should be live with key system functionality. Target dates will be set for each key milestone. Typical implementation programmes will take 4-6 weeks to complete. Regular contact will also be provided with the customer from a chosen Implementation Lead, to discuss progress and provide additional support where required.

All software users are initially provided with a structured training programmes upon first implementing the system. This is included as part of the system set up cost. Additional training sessions can be booked as required until all necessary staff are trained. Session durations are up to 3 hours. Any future training for new users or refresher training to existing staff members is offered through the same channels at no additional cost to the customer. User guides/videos can also be made available to customers as reference point.

This solution is supported by the following client application types:

Native mobile or tablet application

Native Desktop Application

All solutions on the Assured Solutions List are cloud-based.  

This involves web based solution, dashboards AI integration and to continue to enhance our suite of mobile technology.