sorted.care

Most providers run their service across three or four systems - one for care, one for rostering, one for HR and training - and spend their lives re-keying between them. sorted.care replaces the lot.

Care records, person-centred plans, risk assessments, MAR charts, rostering, timesheets and payroll, HR and compliance tracking, DBS checks, a full training matrix with e-learning, surveys, audits, incident management, policies and a custom report builder - all in one place, all talking to each other. The rota will not let you assign a carer whose DBS or mandatory training has lapsed. A missed visit raises an alert, not a phone call from a family member.

Care workers use an app that works offline and shows allergies, risks and access codes before they walk through the door. Managers get live dashboards and evidence organised the way inspectors ask for it.

Built by a CQC registered manager. One price, every module, no feature-gating.

This solution has been assured for use in:  

• Domiciliary care such as home care and live in care
  
   

This solution has the following features:

• Care records, person-centred plans and risk assessments that stand up to inspection
• eMAR with PRN protocols, controlled drugs, dual signatures and exception reporting
• Rostering that blocks unsafe assignments - lapsed DBS or expired training cannot be rostered
• Offline carer app showing allergies, risks and access codes before the door
• Full HR built in: compliance tracking, supervisions, leave, timesheets and payroll
• Training with option of our own accredited e-learning courses, certificates and competency sign-offs
• DBS applications submitted and tracked from inside the system
• Audits, incidents, complaints and surveys feeding one quality dashboard
• Policy library with read receipts, translations and plain-English answers
• Family portal, custom reports and inspection-ready evidence packs
  
   

All solutions on the Assured Solution List offer the core capabilities of a digital social care record (downloads in a spreadsheet).

This solution also offers the following:

• tbc

Standards describe the technical specification or operating conditions which represent best practice for digital social care record solutions.  These standards must be fully met by all solutions on the Assured Solution List within an agreed timeframe.

Please contact the supplier to discuss their pricing.

Nothing is feature-gated. Every module, including training, surveys and reporting, is part of the standard subscription, and future features are included at no extra cost.

Implementation, data migration, training and ongoing support are all included in the standard subscription at no additional cost. There are no separately chargeable associated services.

Interoperability is the ability to connect and communicate with other systems. 

NHS assured integrations

GP Connect is a system which makes patient information available to appropriate clinical and non-clinical staff. Find out more about using GP Connect.

Supplier assured integrations

• DBS eBulk+ (Security Watchdog / CareCheck) - DBS applications submitted and results returned inside the platform.

Implementation is straightforward and led by us. A new provider is set up through a guided onboarding process covering organisation details, staff accounts, service users, policies and system preferences. Data migration from an existing system or from spreadsheets is handled as part of onboarding - we take an export of your current data, map it and load it for you, with checks agreed before go-live.

A small provider starting fresh can be live within 5 working days. A typical implementation with data migration takes 10 to 15 working days, and a larger or more complex migration up to 30 working days. Timescales depend mainly on the quality and availability of existing data and how quickly it can be provided.

Buyers are asked to nominate a lead contact, supply data exports and staff details promptly, and make time for short training sessions before go-live. Training and ongoing support are included at no extra cost.

This solution is supported by the following client application types:

Upcoming developments include:

• Ambient voice capture is in development so care workers can dictate visit notes rather than type them. The platform ships improvements continuously, and every new feature is included at no extra cost.