Dom Portal by Decaura

Summary

"The Dom Portal is a comprehensive digital system designed to manage Home Care services, including domiciliary care, live-in care, and supported living care. Its key features include digital care planning, eMAR, CRM, Care Circle, staff onboarding."

Contact details

Contact: A G Prashant

Email: manager@domportal.care

Phone: +44 782 201 3140

Information about this solution

"The Dom Portal serves as a tailor-made software solution for Home Care providers, offering a wide range of features for efficient business management. By utilising the Dom Portal, care providers can easily deliver consistently high-quality services to service users.

About the Supplier

Decaura Limited

Decaura is a Cambridge, UK based digital care solution provider. Decaura takes pride in being an NHS Assured supplier for Digital Social Care Records (DSCR).

Our vision at Decaura is to contribute towards building a society in which everyone would live happier and healthier lives with their loved ones around, so they can share those precious moments together for as long as possible. As a technology provider we strive towards enabling high quality, person-centric home care delivery, and improving service user’s health and well-being.

Our solution is designed to ensure that service users receive personalised care tailored to their unique needs, while improving communication, safety, and overall satisfaction. We are committed to delivering a user-friendly, intuitive, and secure platform that simplifies the caregiving process, fosters trust, and enhances the quality of life of the care recipients."

This solution has been assured for use in

  • domiciliary care such as home care and live in care
  • extra care services
  • supported living services

This solution has the following features:

  • inclusive person-centric care plans and assessments using flexible tempates

  • digital task planning, live monitoring and alerting

  • in-built electronic medications administration and recording (eMAR) functionality

  • capture treatment information with body maps, and store care information as photos and videos

  • allows authorised friends and family to contribute to care records

  • allows recording of incidents and keep an audit trail of all actions taken

All solutions on the Assured Solution List offer the core capabilities that social care providers need from a digital social care record (downloads in a spreadsheet).

This solution also offers the capability to:

  • add assessment templates/pre-built care plans

  • use body maps to capture treatment information

  • store video information about the care provided

  • store photographic information about the care provided

  • provide access to required information about an individual even when offline

  • automatically update changes to an individual's care record/plan/tasks when a user goes back online

  • record information about the skills, experience and training of staff

  • define a template list of the skills, experience and training of staff

  • send notifications / messages to other care workers

  • allow individuals to write and update their own care plan and record

  • allow authorised third parties (including family members) to view care plans and records, including ones they did not create

  • provide access to Electronic Medications Administration and Recording systems (either natively or through integration with a third party solution)

  • build, save and amend your own summary reports for individual recipients of care

  • build, save and amend your own summary reports at a site and service level

Standards describe the technical specification or operating conditions which represent best practice for digital social care record solutions.  These standards must be fully met by all solutions on the Assured Solution List within an agreed timeframe.

Standard

Description

Status

Business Continuity and Disaster Recovery

Ensures that solutions are supported by robust business continuity plans and disaster recovery measures.

 

More information about the Standard

Compliant

Clinical Safety

Supports the management of clinical risk and patient/service user safety.

 

More information about the Standard

Working toward compliance

Commercial

Underpins all commercial activity relating to the Buying Catalogue by defining rules governing commercial relationships and setting out standards of behaviour.

 

More information about the Standard

Compliant

Data Migration

Supports the safe and effective migration of data if a buyer changes from one solution to another.

 

More information about the Standard

Compliant

Data Standards

Defines detailed technical standards for the storage, management and organisation of data and specifies standardised reference data, terminology and codes.

 

More information about the Standard

Working toward compliance

About Me Standard (PRSB)

Supports sharing important details about a person and how they want to receive care. This standard is a requirement under Data Standards.

 

More information about the Standard

Working toward compliance

Personalised Care and Support Plan Standard (PRSB)

Enables the right information for people to manage their own care. This standard is a requirement under Data Standards.

 

More information about the Standard

Working toward compliance

Hosting and Infrastructure

Supports best practices for infrastructure and hosting of systems. For example, ensuring systems are cost effective, secure and energy efficient.

 

More information about the Standard

Compliant

Information Governance

Supports the controls needed to ensure that sensitive personal data is kept confidential, is accurate and is available to authorised users when required.

 

More information about the Standard

Compliant

Non-Functional Questions

Enables NHS Digital to assess the risk associated with the assessment of a solution against other overarching Standards.

 

More information about the Standard

Compliant

Testing

Ensures that a suppliers’ software delivery test processes are of sufficient quality and rigour.

 

More information about the Standard

Working toward compliance

Interoperability

Defines a comprehensive set of standards, interfaces and protocols that solutions will use when working together.

 

More information about the Standard

Solution does not include this function

GP Connect

Supports sharing of data held within GP IT solutions across health and social care organisations.

 

More information about the Standard

Working toward compliance

Email

Supports the secure transmission of sensitive and confidential information by email.

 

More information about the Standard

Compliant

 

 

This information is currently being updated. Contact the supplier to discuss their pricing.

Additional services are add-ons that provide additional, unassured, functionality to a solution at an extra cost.

If you’re interested in additional services, we encourage you to undertake your own assessment to make sure the functionality meets your needs.

Additional services are available at a flat price. Contact the supplier for additional services and prices.

Associated services help you implement or optimise a solution. For example, staff training or data migration services.

Associate services are available at a flat price. Contact the supplier for associated services and prices.

Interoperability is the ability to connect and communicate with other systems.

NHS assured integrations

GP Connect HTML View

Under development

GP Connect Appointment Booking

To be considered as part of future roadmap

GP Connect Structured Records

To be considered as part of future roadmap

 

Supplier asserted integrations

Supplier asserted integrations are interoperability interfaces prepared by a supplier and are not specified or assured by the NHS. We encourage you to undertake your own assessment of these integrations. This solution integrates with: 

  • Salesforce CRM
  • Zohobooks/ Quickbooks
  • Google maps
  • Dropbox
  • Whatsapp

Decaura's typical implementation process involves:

  • assigning a dedicated project manager to assist in the implementation process
  • starting with a project kick off meeting, to define the scope, understand the organisation readiness, define responsibilities and set target go live dates
  • arranging training through a blended learning method, mixing online, group and self-service training (all online training is recorded) – you can arrange further training through the account team 
  • regular service management meetings to address any business concerns 

This solution is supported by the following client application types:

Browser-based application

Yes

Desktop application

No

Mobile or tablet application

Yes

Browser-based application details

Browsers supported

Any chromium based modern browsers including Microsoft Edge, Google Chrome, Firefox and Safari.

Responsive design

Yes

Mobile first approach

Yes

Plug-ins or extensions required

No

Minimum connection speed required

No minimum bandwidth requirements.

Recommended desktop aspect ratio and screen resolution

We recommend desktop aspect ratio of 16:9 and screen resolution of 1920x1080

Native mobile or table application

Supported operating systems

Apple IOS version 13 and above
Google Android version 9 and above

Minimum connection speed required

No minimum bandwidth required.

Connection types supported

Wifi, 3G, 4G and 5G.

Minimum memory requirement

No minimum requirements.

Additional Storage Requirements

No minimum requirements.

Third party components required

No third requirements

Device capabilities required

No device requirements

Hardware requirements

No hardware requirements

Additional information

No additional requirements

 

All suppliers on the Assured Solution list are cloud-based.

The Dom Portal uses a public cloud platform hosted across redundant data centres, which means data is stored on resilient storage that is duplicated across different data centres. This means there is minimal or no loss of service if one data centre fails. The hosting provider also has physical measures such as power back-up and temperature control systems and a business continuity plan to ensure business continuity. 

You do not need a Health and Social Care Network connection to use this service. 

Upcoming developments will be based on customer requests, alignment with future CQC requirements, and ongoing standards compliance. 

Dom Portal are also seeking integration and interoperability opportunities.

The Digital Social Care Record roadmap outlines the capabilities and standards that all solutions will need to meet in future. 

Last updated: 22 February 2024