Careberry

"Careberry simplifies care management for care businesses, offering features that cover care planning, communication tools, and auditing. It supports management teams, clients, families, and carers, making it an all-in-one solution for domiciliary and residential care providers. Built by a care provider for care providers, Careberry prioritises exceptional support—over 40% of customers come through recommendations. The platform integrates the latest technologies and values customer feedback to drive improvements. Careberry partners with care businesses to tailor the platform to their unique needs, empowering providers with a cutting-edge tool to engage staff and clients while delivering safe, efficient care."

About the Supplier

"Careberry was originally developed by a care provider to address the operational challenges they faced in managing care services. Designed to meet the complex needs of their own care business, Careberry evolved into a comprehensive platform that streamlines care management. Its success in improving efficiency, communication, and care quality led to the decision to open the platform to other providers. Careberry offers a full suite of solutions, including care planning, rostering, communication tools, auditing, and incident management, all accessible to management, carers, clients, and families. Built with first-hand industry experience, the platform is continuously updated based on user feedback and evolving care standards. By partnering with care businesses, Careberry ensures the platform remains adaptable to diverse operational needs. Its origins as a solution from a care provider give Careberry a unique edge in understanding and addressing the real-world challenges of care delivery.

This solution has been assured for use in:  

• care home services with nursing such as nursing homes, convalescent homes with nursing, respite care with nursing, mental health crisis house with nursing
• Domiciliary care such as home care and live in care.

This solution has the following features:

• Rostering - manages staff scheduling efficiently, including self-scheduling 
• Care planning - create, manage and monitor care plans in partnership with service users and families
• Complete medication management: schedule, monitor and audit medicines including stock checks
• Streamlined staff recruitment and management, Including reference collection and full documentation
• Comprehensive compliance tool kits such as form builder, training matrix and audit trails 
• Integrated communication enables staff, clients and families to connect and communicate seamlessly
• Real-time reporting, including audio-visual reports by staff and facility to audit these reports 
• Dynamic rate and wage management including automated timesheets and invoicing 
• Third-party access grants access to professionals such as CQC inspectors, nurses and social workers.
• Instant SOS alerts for lone working purpose

All solutions on the Assured Solution List offer the core capabilities of a digital social care record (downloads in a spreadsheet).

This solution also offers the ability:

• For a social care provider to add to assessment templates/ pre-built care plans
• To capture verbal notes that are converted to structured, interrogatable format such as ICD11 or SNOMED
• To use body maps to capture treatment information
• To store video information about the care provided
• To store photographic information about the care provided
• To record information about the skills, experience and training of staff
• To enable a social care provider to define a template list of the skills, experience and training of their staff
• For a care worker to view care recipient generated information related to specific tasks
• To send notifications/ messages to other care workers
• For an individual to write to and update their own care plan and record
• For authorised third parties (including family members) to view care plans and records, including ones they did not create
• For authorised third parties (including family members) to write to care plans and records, including ones they did not create
• To provide access to Electronic Medications Administration and Recording systems (either natively or through integration with a third party solution)
• To electronically transfer key information for emergency hospital admissions in a format that is compliant with standards
• To capture hospital discharge information in a format that is compliant with standards
• For social care providers to build, save and amend their own summary reports for individual recipients of care
• For social care providers to build, save and amend their own summary reports at a site and service level.

Standards describe the technical specification or operating conditions which represent best practice for digital social care record solutions.  These standards must be fully met by all solutions on the Assured Solution List within an agreed timeframe.

Please contact the supplier to discuss their pricing.

Additional services are add-ons that provide additional, unassured, functionality to a solution at an extra cost.

If you’re interested in additional services, we encourage you to undertake your own assessment to make sure the functionality meets your needs.

Additional services are available at a flat price. Contact the supplier for additional services and prices.

Associated services help you implement or optimise a solution. For example, staff training or data migration services.

Associated services are available at a flat price. Contact the supplier for associated services and prices.

Interoperability is the ability to connect and communicate with other systems. 

NHS assured integrations

GP Connect is a system which makes patient information available to appropriate clinical and non-clinical staff. Find out more about using GP Connect.

"After a care provider decides to join Careberry, the deployment process begins with an initial planning meeting to understand the provider’s specific needs. An onboarding plan is then created in collaboration with the provider, covering key goals and timelines. Next, Careberry provides training for managers and staff to ensure they are comfortable with the platform. The provider is supported in completing easy-to-upload data spreadsheets to populate the system. Regular check-in meetings ensure the provider feels supported, and any issues are addressed. A go-live day is agreed upon, followed by ongoing phone and virtual support to ensure a smooth transition and long-term success."

This solution is supported by the following client application types:

Browser-based application

Native mobile or tablet application

"Public cloud hosting on Microsoft Azure is fully managed and maintained by Careberry, so the user does not need to worry about hosting."

You do not need a Health and Social Care Network connection to use this service. 

"Careberry’s future plan focuses on continuous improvement through bi-weekly updates, ensuring rapid delivery of new features, performance enhancements, and user feedback integration. Updates are planned to refine usability, security, and functionality to align with industry standards. A key focus is deeper AI integration to enhance automation, predictive analytics, and personalised care delivery. Careberry aims to utilise AI capabilities to improve decision-making, automate routine tasks, and enhance end-user engagement. Careberry will also expand NHS Digital integration to help with care and health integration. The goal is to create a more intelligent, responsive, and connected platform that empowers care providers and improves outcomes for care recipients while helping with regulatory compliance."

The Digital Social Care Record roadmap outlines the capabilities and standards that all solutions will need to meet in future.