Contact details
Website: The Access Group-Care Planning
Email: victoria.myers@theaccessgroup.com; lloyd.evans@theaccessgroup.com
Phone: 07469 853054; 07808 774136
Information about this solution
“Access Care Planning is an all-in-one care planning and management solution that incorporates a mobile app and enables you to deliver high quality, safe and personalised care more efficiently, wherever you are.
Our easy-to-use care plan software includes flexible, comprehensive solutions for community care, supported living, learning disability, mental health, children's services and local authority services, whatever your organisation’s size and settings. Our system digitises your documents and processes so you can dedicate more time and resources to caring itself. The forms designer allows care providers to create care plans, assessments and other template documents that are personalised to their organisation, ensuring the right information is recorded during the planning and delivery of care. Care activities and medications can be recorded with full instructions provided to care staff via the mobile app, ensuring care is always delivered in line with clients' needs and preferences.”
About the Supplier
"Our portfolio of integrated solutions empowers professionals in healthcare, support, and social care services to deliver high quality integrated and preventative care. With over 30 years’ experience, we support local authorities alongside small, medium, and large organisations, to focus on the individual. Access is a provider of software for health, local government, and care organisations across the UK. With a joined-up approach to connecting people, data, and the services they require, we put the needs of the individual at the centre of everything we do. For the efficient management of staff, resources, and services throughout domiciliary, nursing and residential care organisations, both small and large. Our solutions resolve many challenges in delivering safe, efficient, and quality care, from commissioning, to care delivery, including, care planning, scheduling and rostering, HR, medication management, care compliance, learning for care and policies and procedures."
This solution has been assured for use in:
- Domiciliary care such as home care and live in care.
- Supported living services.
This solution has the following features:
- Customisable document templates allow care providers to shape the system to their requirements.
- Mobile first intuitive user interface, allows for efficient, compliant and detailed care evidencing.
- Customisable activity charts allow for monitoring clients' progress against key outcomes and goals.
- Offline access allows care staff to access information and record care delivery without interruption.
- Real time activity reports allow providers to proactively monitor care delivery out in the community.
- Clients can be directly involved in the planning of their care, and can update their own care plan.
- Families can have access to view the care file, including creating documents e.g. providing feedback.
- 3rd party documents related to an individual can be uploaded, including photos of the care provided.
- Detailed reporting tools provide management with a full overview of KPI's across the organisation.
- Care providers can build their own summary reports at a site and service level, and for individuals.
All assured solutions offer the core capabilities that social care providers need from a digital social care record (downloads in a spreadsheet).
This solution meets all required capabilities only.
Standards describe the technical specification or operating conditions which represent best practice for digital social care record solutions. These standards must be fully met by all solutions on the Assured Solution List within an agreed timeframe.
|
Standard |
Description |
Status |
|---|---|---|
|
Business continuity and disaster recovery |
Ensures that solutions are supported by robust business continuity plans and disaster recovery measures. |
Compliant |
|
Clinical safety |
Supports the management of clinical risk and patient/service user safety. |
Compliant |
|
Commercial |
Underpins all commercial activity relating to the Buying Catalogue by defining rules governing commercial relationships and setting out standards of behaviour. |
Compliant |
|
Data Migration |
Supports the safe and effective migration of data if a buyer changes from one solution to another. |
Compliant |
|
Data Standards |
Defines detailed technical standards for the storage, management and organisation of data and specifies standardised reference data, terminology and codes. |
Compliant |
|
About Me standard (PRSB) |
Supports sharing important details about a person and how they want to receive care. This standard is a requirement under Data Standards. |
Compliant |
|
Personalised care and support plan standard (PRSB) |
Enables the right information for people to manage their own care. This standard is a requirement under Data Standards. |
Compliant |
|
Hosting and infrastructure |
Supports best practices for infrastructure and hosting of systems. For example, ensuring systems are cost effective, secure and energy efficient. |
Compliant |
|
Information governance |
Supports the controls needed to ensure that sensitive personal data is kept confidential, is accurate and is available to authorised users when required. |
Compliant |
|
Non-Functional questions |
Enables NHS Digital to assess the risk associated with the assessment of a solution against other overarching Standards. |
Compliant |
|
Testing |
Ensures that a suppliers’ software delivery test processes are of sufficient quality and rigour. |
Compliant |
|
Interoperability |
Defines a comprehensive set of standards, interfaces and protocols that solutions will use when working together. |
Compliant |
|
GP Connect |
Supports sharing of data held within GP IT solutions across health and social care organisations. |
Compliant |
|
|
Supports the secure transmission of sensitive and confidential information by email. |
Compliant |
Please contact the supplier to discuss their pricing.
Additional services are add-ons that provide additional, unassured, functionality to a solution at an extra cost.
If you’re interested in additional services, we encourage you to undertake your own assessment to make sure the functionality meets your needs.
Additional services are available at a flat price. Contact the supplier for additional services and prices.
Associated services help you implement or optimise a solution. For example, staff training or data migration services.
Associated services are available at a flat price. Contact the supplier for associated services and prices.
Interoperability is the ability to connect and communicate with other systems.
NHS assured integrations
GP Connect is a system which makes patient information available to appropriate clinical and non-clinical staff. Find out more about using GP Connect.
| Type of integration | What this means | Stage |
|---|---|---|
| GP Connect HTML view | View a patient's GP record with read-only access | Complete |
| GP Connect appointment booking | View, book, amend or cancel patient GP appointments | Not in development |
| GP Connect structured records | Access a patient's GP record in a structured format, so the data can be imported and processed in whatever way is needed | Not in development |
Supplier assured integrations
Supplier asserted integrations are interoperability interfaces prepared by a supplier and are not specified or assured by the NHS. Care provider organisations are encouraged to undertake their own assessment and assurance of integrations.
"Access Care Planning is integrated to Access People Planner our comprehensive care rostering solution: The Access Group - PeoplePlanner"
“Access’ Flightpath methodology is designed to help customers get value from our solutions as quickly as possible – we have 3 Flightpath options that include up to four days of training plus project management, the appropriate flightpath will be recommended based on provider size and complexity. Our FlightPath services have been designed to be remote-first, providing an improved low-risk implementation journey, no matter how your organisation is structured or where staff are working. For mid-to large organisations we’d recommend Flightpath B or C, which include project management time to ensure the project is successful and delivered on time
As part of the process we recommend customers evaluate the paper forms they currently use, to determine whether they are still required in a digital system, and how they can be adapted for more efficient record keeping. We recommend customers choose a cohort of service users to digitise first, so the process can be refined before further roll out.”
This solution is supported by the following client application types:
| Application type | Supported |
|---|---|
|
Browser-based application |
Yes |
|
Desktop application |
No |
|
Mobile or tablet application |
Yes |
Browser-based application details
| Browser application feature | Details |
|---|---|
|
Browsers supported |
Chrome, Firefox, Internet Explorer, Safari. |
|
Responsive design |
No |
|
Mobile first approach |
No |
|
Plug-ins or extensions required |
No |
|
Minimum connection speed required |
1Mbps |
| Recommended desktop aspect ratio and screen resolution | 1920x1080 recommended, 1024x786 minimum |
| Hardware requirements | No hardware requirements for the web console as this is a browser based application. |
|
Additional information |
Access Care Planning is a web based application, which means that it can be accessed from any device that has an internet connection and can use the supported browsers listed above. There are further requirements for operating the accompanying Access Care Planning mobile app. |
Native mobile or tablet application
| Mobile/tablet application feature | Details |
|---|---|
|
Supported operating systems |
Android 8 or greater and IOS 13 or above. |
|
Mobile first approach |
Yes |
|
Minimum connection speed required |
1Mbps |
|
Connection types supported |
Any and all supported by the OS. |
|
Minimum memory requirement |
4GB or above recommended for Android devices. |
|
Hardware requirements |
Connectivity (Wi-Fi or Cellular), NFC capabilities, Biometrics, Camera and Microphone. |
| Device capabilities required | GPS, camera (if images need to be uploaded by users). |
| Third party components required | None - however Mobile Device Management is recommended. |
|
Additional information |
The Access Care Planning mobile app is available for Android and iOS tablet and mobile devices as per the minimum specifications. GPS location services must be enabled on the device to ensure carer is in the correct location. Speech to text notes may be used provided the function is enabled within device keyboard settings. NFC Capabilities are only required should the provider wish to use NFC stickers for booking on/off visits. Users may give access to the camera to upload images to forms. |
Access Care Planning is hosted by Access Cloud Hosting Services and is fully managed by Access.
“At The Access Group, we are dedicated to empowering care providers with seamless, connected solutions. Through the Access Evo Platform (formerly Access Workspace), we are bringing care technology together, making it easier to manage services in one place. With Access Care Planning now fully integrated into Access Evo, providers can access all their essential tools in a single, unified platform.
This is just the beginning. Over the next 12 months, we are:
- Leveraging AI with Access Evo Copilot to drive efficiencies and align data security with industry best practices.
- Embedding AI directly into Access Care Planning to enhance productivity and streamline workflows.
- Improve navigation within Evo for seamless routes into other Access Group solutions.
- Enhancing workflows across Access Group products to improve care coordination and efficiency.”
The Digital Social Care Record roadmap outlines the capabilities and standards that all solutions will need to meet in future.