Sekoia Ltd

"Care and support teams easily navigate the app and evidence the work they do throughout their shifts. All set up with Quality Assurance in mind. Providing easy and intuitive care and health monitoring to make sure desired outcomes are achieved. Accompanied by reporting so managers and those in central roles to have the detailed information they need at their fingertips

Makes early interventions possible and prevents deterioration in people’s well-being. Ensures quality evidence to share with the regulators, commissioners, families, and other healthcare professionals.

Care teams spend more time delivering person-centred care aligned with care and support plans, and less time completing paperwork. This improves the quality of life for the people you support and job satisfaction for your teams. Sekoia demonstrates compliance whilst delivering operational efficiencies."

Sekoia Ltd

"Sekoia is all about enabling care and support. That’s why we were voted 'Best Care Home Technology 2022' at the Social Care Premier Supplier Awards."

This solution has been assured for use in the following care settings 

• domiciliary care such as home care and live in care
• extra care services
• supported living services
• shared lives
• care home services without nursing such as residential homes, rest homes, convalescent homes, respite care, mental health crisis houses, therapeutic communities
• care home services with nursing such as nursing homes, convalescent homes with nursing, respite care with nursing, mental health crisis house with nursing
• other, unregulated settings

This solution has the following features: 

• care and support plans aligned to your current framework, or our best practice templates
• care delivery routines personalised to each person being supported
• care delivery notes and observations
• risk assessments aligned to your current framework or our best practice templates
• use photos, pictures and videos personalised to the person being supported
• families engage with Sekoia and share photos, calendars, and messages to stay in touch
• the people you support can also get access to Sekoia so they can view their daily routines/plans
• speech to text

All solutions on the Assured Solution List offer the core capabilities that social care providers need from a digital social care record (downloads in a spreadsheet). 

This solution also offers the capability to:

• add to assessment templates/ pre built care plans
• measure progress against a target outcome/ goal for the individual receiving care
• use body maps to capture treatment information
• store photographic information about the care provided
• view care recipient generated information related to specific tasks
• send notifications/ messages to other care workers

Standards describe the technical specification or operating conditions which represent best practice for digital social care record solutions. These standards must be fully met by all solutions on the Assured Solution List within an agreed timeframe.

This information is currently being updated. Contact the supplier to discuss their pricing.

Additional services are add-ons that provide additional, unassured, functionality to a solution at an extra cost. 

If you’re interested in additional services, we encourage you to undertake your own assessment to make sure the functionality meets your needs. 

Additional services are available at a flat price. Contact the supplier for additional services and prices.

Associated services help you implement or optimise a solution. For example, staff training or data migration services. 

Associated services are available at a flat price. Contact the supplier for associated services and prices. 

Interoperability is the ability to connect and communicate with other systems.

NHS assured integrations

GP Connect is a system which makes patient information available to appropriate clinical and non-clinical staff. Find out more about using GP Connect.

Sekoia’s typical implementation process depends on your needs, the number of residents and complexity of care:

• light implementation (all virtual) will take approximately 2 weeks
• full implementation (virtual plus one on-site visit) will take approximately 4 weeks
• group implementation (train the trainer method) will take approximately 6-12 weeks depending on group size

For example, it would take 10 days total (four staff x two days + two slack) to configure a home with 30-40 residents.

You are responsible for device procurement and network prerequisites. Sekoia provide recommended timelines and offer partnerships for this.

This solution is supported by the following client application types:

Browser-based application details

Native mobile or tablet application

All solutions on the assured solutions list are cloud-based. 

Sekoia is hosted on Microsoft.

You do not need a Health and Social Care Network connection to use this service. 

Upcoming developments will include:

• analytical access to task and forms reports allowing users to filter, export and print customisable views of data
• allowing users to configure complex recurring patterns of planned care delivery
• notifications extended to support notification groups allowing users to not only notify individuals on important events (ad hoc tasks, forms submissions etc) but also notify specific roles and profession groups.
• making the audit log fully available to users throughout the entire user interface allowing admins or system admins to investigate any issues or concern related to the use of the system.
• clients/users will be granted access to data retention control allowing them to view and configure any non-mandatory rules related to laws and regulation in this area – users will be able to get an overview of what kind of data is kept, and what data needs to be deleted over time to adhere to the current law in this area.

The Digital Social Care Record roadmap outlines the capabilities and standards that all solutions will need to meet in future.